wilma barbosa

wilma barbosa

commercial operations analyst

About

- Bachelor Degree in Business Administration – Catholic University Brazil PUC Minas 1992 - PhD in Promotion and Companies Development (Thesis subject “Talent management”) University Of Basque Country - Spain Credits done – not finished 1997 - Project Management Program Humber College Toronto-Canada 2007-2008

Country

brazil

City

rio de janeiro

Industry

executive office

Skill

microsoft office, customer service, recruiting, management, microsoft excel, new business development, negotiation, strategic planning, budgets, powerpoint

Experience

shell

commercial operations analyst

shell

consulado da rep árabe do egito no rio de janeiro

executive secretary

consulado da rep árabe do egito no rio de janeiro

2013-6 - 2014-8 · 1 yr 3 mos
d&a communications

assistant recruiter

d&a communications

2007-5 - 2009-1 · 1 yr 9 mos

* Setting the interview * Reviewing the resumes, selecting the best candidate for the position * Surfing on job sites * Prepare excel documents for the Director of Recruiting on a daily basis

universal energy alternatives

assistant recruiter

universal energy alternatives

2006-7 - 2007-3 · 9 mos

* Surfing on job sites * Reviewing the resumes, selecting the best candidate for the position * Prepare excel documents for the Director of Recruiting on a daily basis

mediation center of catholic university puc minas

mediator

mediation center of catholic university puc minas

2001-6 - 2002-5 · 1 yr

* Management of family conflicts * Help students in the development of practical Family Mediation skills * Build trusting relationships among the family involved in the case * Help the families get the best alternative for a peaceful agreement

catholic university puc minas

senior administrative assistant

catholic university puc minas

1999-4 - 2001-5 · 2 yrs 2 mos

* Assisted students with loan application, interviews with students, * Organized and participated in graduations ceremonies as presenter * Assisted in organizing seminaries, student’s attendance, problem solving and file control * Provided general administrative duties such as filing, sorting and distributing mail, prepared contracts expenses control and financial reports

cooper standard

administrative assistant production

cooper standard

1996-2 - 1997-10 · 1 yr 9 mos

* Performed administrative duties such as the follow-ups on pending issues, building management reports, presentations and external contacts * Assisted in the implementation of the Kaizen Program and Benchmarking studies within the corporation * Participated in the elaboration of the Advanced Quality Planning system for new products and processes, achieving the "A" qualification at Volkswagen (Engineering Assessment) * Contributed to the development of a philosophy for the Manufacturing Division (Operational Guidelines, Operations Manual, Duties Policy) * Participated in the elaboration of the annual budget of the Manufacturing Division (SP Brazil) * Organized travel arrangements for Quality control staff and management * Knowledge of safety standards and member of the Safety Committee (CIPA) * Member of the Housekeeping Committee, in charge for the organization of the industrial area

esab welding and cutting

purchase auxiliary

esab welding and cutting

1995-4 - 1996-1 · 10 mos

* Issued quotations, purchase orders and maintained contracts with third parties * Organized price tracking and respective statistics for management * Prepared reports and assisted manager in hiring process

assistant uni-bank call centre insurance company

customer service assistant

assistant uni-bank call centre insurance company

1993-3 - 1995-10 · 2 yrs 8 mos

* Supplied information and supported to customers regarding insurance, brokers and agencies * Directed calls to appropriate personal and department, referred customers to other agencies * Provided explanation on a variety of products, services and associated item costs * Maintained an up-to date manual and/or computerized filing, inventory, mailing and database systems

holos social

junior consulting

holos social

1993-1 - 1993-1 · 1 mo

* Developed and follow-up on consultant projects involving problem identification * Liaised closely with statutory agencies to achieve action plan. Presented and discussed management videos , customer service training and supported the implementation of new changes * Evaluated and summarized researched information. Typed and filed correspondence, reports, invoices,

Education

humber college

humber college

management

2007-1 - 2008-1 · 1 yr 1 mo
pontifícia universidade católica de minas gerais

pontifícia universidade católica de minas gerais

marketing

1989-1 - 1992-1 · 3 yrs 1 mo

wilma barbosa's Contact Information

Email

******@***.com

Phone

(**) *** ****

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