william kusky

senior lead systems engineer

About

Technical Product Owner and Senior Lead Systems Engineer for Fortune 50 company with a passion for Agile, application architecture, design and development. I have years of proven proficiency leading teams, analyzing product enhancements, learning existing systems and new technologies, and then immediately applying them to integrated product solutions. New technology and complex problems energize me and propel me to innovate and create effective solutions. My process is to gather significant details of business problems and technical systems, conceptualize current- and future-state to create visualizations of each. From a simplified conceptual form, I break down each detail, distill well-defined build-able requirements, and create well-thought executable stories that effectively deliver either whole or incremental product value to the customer. P.s. Please take a moment to endorse my skills you've observed and let me know if I can help you too.

Country

united states

City

alpharetta

Industry

insurance

Skill

strategic planning, agile methodologies, product ownership, system design, agile application development, system development, troubleshooting, process enhancement, insurance, debugging, leadership, configuration management, microsoft excel, staff training, software quality assurance, priority setting, user stories, scrum, sprints, story grooming, microsoft office, software and technology solutions, agile web development, microsoft word, test driven development, sql, software development life cycle, software development, java, computer languages and platforms, javascript, jenkins, requirements analysis, sprint planning, visio, xml, testing, enterprise architecture, cascading style sheets, rest, spring framework, spring mvc, python, soap, html, quality assurance, shell scripting, angularjs, jsp, web services

Experience

senior lead systems engineer

state farm

2017-8 - Present · 9 yrs 1 mo

o Establishing new team focused on optimization and support. I am mentoring the team in effective customer service. I serve as a key resource for researching and resolving the department s most complex and critical impacts and outages when they occur and handling coordination across the organization and Vendors. Currently driving research to implement AIOPS for outage prediction, automated resolution, and effectively monitor systems. o Selected as Technical Lead to stand-up new Agile team of junior analysts. I facilitated the organization and technical mentoring of the team. Brought definition to our undefined assignment, guided effective story writing, led solution design, coordinated across teams, owned all technical issues and code quality, and executed coding for stories. Because of my drive and commitment, the on-time delivery of this product eliminated manual provisioning of security and application functionality at a Vendor to Claim Representatives for an entire team, accelerating it from weekly to real time.

technical product owner

state farm

2016-1 - 2017-8 · 1 yr 8 mos

o Executed Technical Product Ownership for a critical customer facing application. I owned our story backlog and ensured its proper prioritization to effectively deliver building blocks of product functionality. I drove design and architecture decisions that enabled us to deliver vertical product slices and add customer value every two weeks in production. This new customer functionality increased product usership, helping to build our brand, retain, and attract new customers.

senior lead analyst, office startup

state farm

2013-11 - 2016-1 · 2 yrs 3 mos

o As the first Systems Analyst in our new Atlanta hub, I partnered with leadership to pioneer the establishment of this office. I was instrumental in interviewing, on-boarding, and mentoring new hires, growing us to a department of 300+ IT staff. This positioned the company to draw cutting-edge talent to drive future innovation. o Established and guided approximately ten new teams, helping them to become effective, self-sufficient and successful in their assignments. I continue to serve as a primary knowledge source for technical, department and company information for the Atlanta Hub. I am the first choice for leadership in forming new teams, building their knowledge, setting direction, and enabling their success.