William dos Passos

Eternal learner, creative, and dynamic, I am an adaptable, communicative professional enthusiastic about solving problems. I hold a Bachelor's degree in Business Administration from UNISUL and am currently pursuing a Postgraduate degree in Strategic Management and Psychology in Organizations. My passion for agile methodologies and transformational leadership is evident in my continuous pursuit of contributing to personal development and fostering business improvements through human capital. As a leader of management in a language education company, with over ten years of experience in the administrative field, I lead the administrative, commercial, pedagogical, human resources, and people management sectors. As a coordinator of sector leaders, I integrate operations and ensure alignment. My daily responsibilities include efficiently conducting recruitment and selection, providing constructive feedback, analyzing the organizational climate, and addressing administrative and financial challenges. I manage indicators, establish goals, and oversee projects, striving for continuous optimization to ensure operational excellence and satisfaction of clients and students. I actively participate in the development and execution of strategic and tactical plans, prioritizing customer-centric actions. My approach involves analyzing and anticipating scenarios, presenting agile and efficient solutions to anticipate and meet needs profitably, contributing to sustainable business practices. Recognized as an ethical leader, I am always focused on personal and professional individualities, with profound respect for diversity and inclusivity.