william mackenzie
account manager
About
Over 10 years in the tech industry, from Apple Inc. support operations to implementing time and attendance software for TimeClock Plus to managing accounts at NewQuest-IT. I am a Digital Shepherd here to guide the technologically challenged through the valley of technological darkness.
united states
san angelo
information technology and services
data analytics, software implementation, project management, technical support, managed services
Experience
implementation specialist ii
tcp (timeclock plus)
Implemented time and attendance software into client environments. Both Cloud and OnPremise solutions. Discovery meetings, phase gate meetings, configuration calls via both remote and onsite work.
senior advisor
apple
Senior Advisor for iTunes and App Store support. Assisted with supporting front line advisers, personal account security, and with ramping up and training contracted vendor employees to support the iTunes and App storefronts.
account manager
newquest it solutions, llc
Education
navarro college
texas state university
history
william mackenzie's Contact Information
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