wilfredo ramirez

client services team lead

About

Fluent in English, Spanish and Portuguese

Country

united states

City

orlando

Industry

pharmaceuticals

Skill

leadership, auditing, banking, requirements analysis, insurance, financial planning, data entry, investments, software documentation, vendor management, finance, process improvement, healthcare, quality assurance, medical devices, financial services, outlook, microsoft office, microsoft word, program management, microsoft excel, cross functional team leadership, managed care, customer service, long term care, financial analysis, project planning, business strategy, pharmaceutical industry, marketing strategy, accounts payable, call centers, accounts receivable, payroll, analysis, employee benefits, access, spanish

Experience

back office assistant

pac brokers

2009-1 - 2012-10 · 3 yrs 10 mos

acat and mutual funds specialist

north american clearing

2006-1 - 2008-12 · 3 yrs

quality assurance specialist

charles schwab

2003-1 - 2005-1 · 2 yrs 1 mo

customer relations

citibank (banamex usa)

1997-1 - 2002-12 · 6 yrs

client services team lead

omnicare inc.

2012-11 - Present · 13 yrs 11 mos

Omnicare, a CVS Health company, based in Cincinnati, Ohio, provides comprehensive pharmaceutical services to patients and providers across the United States. As the market-leader in professional pharmacy, related consulting and data management services for skilled nursing, assisted living and other chronic care institutions, Omnicare leverages its unparalleled clinical insight into the geriatric market along with some of the industry's most innovative technological capabilities to the benefit of its long-term care customers. Omnicare also provides key commercialization services for the bio-pharmaceutical industry through its Specialty Care Group.