Wilbur D'Mello, PMP

Director of Study Group Since Jan 2021 and Facilitating since 2020. Helping PMP and CAPM aspirants to pass their PMP and CAPM designation with PMINAC. Assisting in the development and roll-out of the ACP study Group. Successfully lead PMP study group with all candidates passing the PMP and CAPM certification.

Responsibilities Manage, Control, and Monitor the program/project lifecycle. Establishes projects using standard methodology and documentation. Develop SET program plans, schedules, presentations, risk mitigation, and status reports. Manage portfolio scope, schedule, and resource management. Schedule all program meetings, key executive interactions with the program, and maintaining formal program documentation. Collaborate with program and project teams, business areas external stakeholders to identify and manage interdependencies. Collate and analyze project activity data and benefits realization data. Achievements Successfully rolled out program/project schedules & dashboards on Smartsheet. Developed and maintained SET Program/Projects folder

Responsibilities Supervise the Physical Infrastructure Team in absence of Team Lead, leading a team of 6 operators. Lead operational plans to support various changes and operational initiatives for the data center. Develop various IT Infrastructure project plans and schedules. Liaise with internal and external resources to provide detailed analysis of the operations and opportunities for improvement Lead and Manage IT Infrastructure initiatives/changes, creates business cases, and feasibility studies. Responsible for the performance, availability, capacity, change, and major incident management of critical services and systems in a 24x7 operational team. Assist with the procurement of equipment and negotiation of vendor contracts for the Physical Infrastructure team. Achievements Successfully lead the CCIS Data Center Consolidation, Computing Science server room consolidation, and Datacenter Network upgrade project. Successfully lead the Switch decommissioning project and DC server migration project. Successfully lead the Security Camera & NVR implementation project. Successfully planned deployment of Servers and storage across three data centers on Campus. Coached new hires on DC operations and processes.

Responsibilities Assist with the development, planning, and coordination of the RNIU program and its projects. Develop and implementation of program policies and procedures in accordance with the requirements of the program. Assisted with the development of the program/project charter and revision of the project plan based on its needs and priorities. Perform site visits and review drawings to identify requirements and client services affected. Monitors and maintains work schedules of contractors and university staff to avoid delays or conflicts. Identification and management of risks and escalating issues to the program manager to avoid impact on the scope and timeline of the project. Develop and maintain program/project schedule. Develop and maintain budget and track expenditures/transactions. Develop and deliver financial forecasts for the program and its projects. Track and update records and create program and project reports. Build positive relations within the team and external parties. Schedule and organize meetings/events and maintain the agenda. Communicate progress and issues to stakeholders and manage the relationship with the client. Achievements Led the delivery of 5 projects amounting to approximately $3.4 million in finances, namely Biological Science Building Network Upgrade, Computing Science/Athabasca Hall Wireless Upgrade, NINT Network Provisioning, F&O 4th Floor Network Upgrade, and SAB & CSB Agg Switch Upgrade. Assisted with the planning of Edge Switch Upgrade, CCIS Establish New EF and Remaining AP Replacement projects.

Responsibilities 24*7 monitoring for data centers on campus. Responsible for the communication of I.T incidents to clients and end-users. Support in Data Center server install, cleanup, and access controls. Engaged in change management, communication, Knowledgebase activities. Achievements Updated various knowledgebase articles affiliated to the physical infrastructure team Provided on the job training to new team members.

Responsibilities Assisting members with day-to-day banking as the first point of contact. Educating members about new products and services to improve their financial well-being and advising clients to purchase services based on their needs. Leading and delivering cash management and related administration within the branch. Achievements Successfully met weekly and monthly sales goals for the branch. Assisted Clients in making financial decisions and the purchase of appropriate financial insurance products.

Responsibilities Creation of proposals and requests for bids processes and oversight of contract documents with various vendors. Plan, execute and track all support, acceptance, deployment and upgrade activities for projects, strategically balance quality, schedule, and cost for superior customer experience Manage various networking technologies including routers, switches, ISP connectivity, centralized logging, MPLS, VSAT, routing protocols, switching protocols. Maintain corporate and customer network environments including documentation, network diagrams, software backups, monitoring tools, alerting and proactive support practices while ensuring compliance to design specifications and company standards. Update workflows, instructions and various other supporting documents of the network and computing environment. Liaise with vendors and clients to ensure network requirements are met and provided within an acceptable time frame. Supply technical updates as requested on current projects, including status reports and deadlines. Achievements Planned network and structured cabling design at IDBI Mutual Funds and IDBI HQ. Lead the NOC (Network Operation Center) for IDBI bank. Successfully planned and managed setup and maintenance of VSAT links for 170 Branches for IDBI bank across India. Planned IT Infrastructure and Network design at IDBI Mutual Funds and IDBI HQ, design at IDBI Bank Datacenter, IDBI Federal.

• Assembling Desktop Computers for various clients of Tech Enterprises. • Installation of Windows 98, Windows 2000 & Windows XP. • Setup of broadband connection to various clients. • Installation and Troubleshooting at Desktop level and Network L2 level. • Handling AMC for Various clients of Tech Enterprises. • Managing User accounts using Active Directory.