william poling

operations manager

About

Software leader specializing in directing software teams, software development, technical program management, customer/marketing support, and business operational excellence. Experienced Software Engineering Manager skilled in managing globally diverse teams in all aspects of product delivery: architecture, engineering, testing, documentation, localization, and product build. Delivered 10+ software products to market with experience in every phase of product from proof-of-concept through design, planning, development, testing, deployment, sustaining, support, and product end-of-life. Strong customer orientation with a history of working with the end-users, OEMs, and industry partners in customer support, marketing, and industry alliances. Focused on efficiency: Versed in project management, business operations, and Agile development. Strong program management experience (PMP® certified) and business knowledge (MBA). Broad software technology experience in software development, wireless and networking protocols, web applications and services, Windows, and Android.

Country

united states

City

escondido

Industry

computer hardware

Skill

testing, software development, agile methodologies, embedded software, linux, project management, architecture, debugging, intel, .net, mobile devices, windows, software engineering, engineering, systems engineering, architectures, device drivers, embedded systems, system architecture, program management, wireless technologies, c#, customer satisfaction, business strategy, landesk, snmp, test driven development, java, corporate fp&a, financial planning, continuous integration, legal compliance, kanban, web architecture, forecasting, theory of constraints, field service, integration, lean processes

Experience

software engineering manager

intel corporation

2004-9 - 2014-8 · 10 yrs

* Inspirational software engineering manager. Transformed a 50 person waterfall Windows development team into a multi-OS agile development team. Transitioned to test driven development (TDD) with continuous integration (CI) supporting a multi-geo development team of 80 people. * Drove quality initiative and delivered the first ever zero-issue software release for Intel PROSet Windows client. * Managed a support team providing tier four support for Intel 802.11 wireless products. * Interfaced with Cisco * and Microsoft * to implement supplicant and Cisco extensions.

engineering manager

selectron technologies, inc.

2002-9 - 2004-9 · 2 yrs 1 mo

* Spearheaded the transition to lean processes using Kanban to drive effective delivery of customer contracts. * Innovative software development manager and software developer. Designed, coded, and delivered InspecTrack Mobile Inspection client in C#.

operations manager

apple

2019-12 - Present · 6 yrs 10 mos

sortware engineer

metaware technologies

1989-5 - 1991-5 · 2 yrs 1 mo

* Developed software support tools for C/C++ compilers. * Provided technical support for C and Pascal compilers

software engineer and engineering manager

intel corporation

1991-5 - 2002-9 · 11 yrs 5 mos

* Managed a team, coded, and delivered GatherRound.com using Agile and J2EE/Linux, ShopIntel.com on a Microsoft Site Server Commerce Edition, and satellite content management console using C++ and DCOM. * Operations Manager for www.GatherRound.com. Negotiated a new hosting contract with the service provider that produced an 80% cost savings. * Implemented C++ Intel's Device View for Windows and Web management applications. * Served as an H.332 Industry evangelist and contributing author to the H.323 implementer's guide * Wrote C++ ASN.1 codec, ATVEF UHTTP file transfer protocol, and C++ SNMP agents.

senior systems analyst

mai basic four

1987-2 - 1989-5 · 2 yrs 4 mos

* Provided field and second level support for UNIX and DOS systems running Business Basic. * Wrote field problem reports and technical briefs for field service agents. * Provided field technical support for installations, maintenance of hardware, and software.