Wessam Abo Salem

Chef Operation Officer @ Meadis Group

About

Managing Director with an extensive hands-on experience across a wide spectrum of industries and in a variety of roles, and currently having an MBA in Business Administration, Heriot Watt University, Telecom, Retail, Business Management, B2B sales,. Have acquired a significant leadership and Management capabilities in the fields of, operations, Environment Quality Management Customer Care, Sales, Retail, New Business development & business management. My employment experience and academic background have provided me with in-depth understanding of business principles, tools and skills necessary to perform proficiently in my job. I am a result and client-oriented person with focus on bottom line results and passion for what I do as well as a track record for meeting and exceeding performance standards. I trust I’m capable of adding value and contributing significantly to the success of my organization and I’m confident that the qualifications needed for a key, strategic, leading position are the ones that I possess, and would welcome the challenge of demonstrating to you.

Country

Egypt

City

Cairo

Industry

Real Estate

Skill

Web Content Writing, Digital Marketing, E-Commerce, New Business Opportunities, Sales and Marketing, People Management, Customer Relationship Management (CRM), Logistics Management, Customer Satisfaction, Analytical Skills, Vendor Management, customer experiance, Customer Retention, Customer Service Management, Account Management, Business Management, Manufacturing Operations Management, Customer Experience, Enterprise Manager, Management Professional

Experience

Chef Operation Officer

Meadis Group

2022-12 - Present · 3 yrs 10 mos

B2B Sales Manager

BEC | Beyoot Engineering and Contracting

2019-12 - 2022-11 · 3 yrs

Managing Director

Belaraby "Heritage Handmade Furniture & Home Accessories"

2011-1 - 2019-12 · 9 yrs

Establish and implement Company’s goals, objectives and targets for generating Revenue & Branding the company. ▪ Plan and direct activities to determine company’s objectives to promote revenue, profitability, and growth. ▪ Monitor, manage and improve the efficiency of production and support services. Facilitate coordination and communication between support functions. ▪ Managing and retaining relationships with existing clients & Increasing client base • Developing Quotes, proposals & implementing projects for clients Including (B2C) & (B2B) e.g AMER Group, Hilton, & Different Cafes & Restaurant. ▪ Ensure high levels of customer satisfaction. ▪ Review customers’ orders and making sure they are met, ensures efficient delivery of products and services to clients. ▪ Create business strategies to attract new customers, expand store traffic, and enhance profitability. • Monitor adherence to rules, regulations and procedures and Ensure that all the tasks carried out by the employees are of required standards. ▪ Utilizing sales and marketing tools to create brand awareness in the market and introducing improvements in business strategies based on clients’ feedback. ▪ Maintain awareness of market trends in industry, understanding forthcoming customer initiatives and monitoring local competitors; making sure the company is always preceding the market. ▪ Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial wellbeing of the company. ▪ Oversee company operations to insure production efficiency, quality, service, and cost-effective management of resources. ▪ Managing more than 30 Employee, Worker & supplier, providing leadership, technical directions. ▪ Developing & Implementing Marketing & Advertising Campaigns Including Exhibition “Indoors, Edge, Furnix, Lacasa”, Social Media & Events.

General Manager

BOGO Plus - Promotional Marketing (Discount Coupons)

2014-1 - 2014-12 · 1 yr

Environment Quality Sr. Specialist

Orange Egypt

2005-12 - 2013-12 · 8 yrs 1 mo

Egypt

Customer Service Department. 2004 – 2005 - Corporate Customer Support and Activation Senior Specialist (2004-2005) - Corporate Customer Service Senior Specialist (2002 – 2004) - First Class Customer Service Representative (2000 – 2002)