Weng Yan Low

• End-to-End Execution: Lead the day-to-day delivery of conversational AI projects, managing the full lifecycle from requirement gathering to final bot deployment on social messaging platforms. • Product Quality & Specification: Defined bot personas, conversation flows, and response logic; collaborated with linguists to train models for high-accuracy intent recognition and natural language processing. • Stakeholder Management: Acted as the central coordination point for enterprise clients, translating complex business needs into technical specifications for Engineering and Design teams. • Sales Engineering Support: Spearheaded Proof of Concept (POC) demonstrations, validating technical feasibility and showcasing AI ROI to prospective enterprise stakeholders. • Bottleneck Resolution: Proactively monitored project health, unblocking technical hurdles between Product and Engineering to ensure seamless, on-time implementation.

• Manage localization and translation programs and projects to support the needs of Medtronic's internal partners within the Asia Pacific and Greater China regions. • Handle language service projects in the context of Regulatory, Clinical, Corporate Communications, Human Resources, Training & Education, Marketing, Sales and other business functions in compliance with regulatory and Medtronic standards, meeting customer needs and quality expectations across the two regions. • Execute assigned projects within designated Business units and/or areas of expertise. • Define and Clarify the project or program scope. • Proactively align with clients on cost, timelines and quality expectations. • Create a project plan including activities, resources, timelines and costs and align with Program Managers on high-level information. • Manage the translation project from beginning to end in the Medtronic-owned project management system, assignment of internal and/or external linguistic resources (including approved suppliers), and negotiate cost and timelines on the project level. • Act as an account manager for selected programs, being the first point of contact for translation requestors and representing the CoE towards clients. • Lead all business communications with project stakeholders and partners for the scope of the project. • Acquire approval on the project plan from the client, assessing the feasibility of a project of a certain complexity and addressing issues to relevant stakeholders.

• Research and write article, seminar/webinar invitation, post-event write-up, marketing material based on different marketing campaign that reflects brand’s voice. • Translate marketing materials into Chinese, including inhouse English articles, press releases, director biography, website pages, sales deck, brochure and flyer etc. • Plan, create and maintain content calendars • Curate, draft, edit and manage Chinese content and assets • Content localization: adapting the original content to targeted Chinese/APAC audience. • Coordinate and liaise with stakeholders to understand their needs, ensure content’s quality fulfills marketing’s requirement and focus. • Responsible in digital platform governance on owned website and social media platforms to ensure content, especially key terms, are accurate and consistent for SEO. • Manage official WeChat account and LinkedIn APAC account. • Grow social media followers, help to converting visitors into leads and expand social media reach. • Liaise with agency and freelancer, make sure they deliver quality content to the group.

• Translate marketing materials into Chinese, including inhouse English articles, press releases, director biography, sales deck, brochure and flyer etc. • Review all Chinese content, including articles written/translated by agency. • Content localization: adapting the original content to targeted China outbound audience. • Content planning and execution: responsible for the development, maintenance and execution of all crafted content. • Work closely with agency to ensure content’s quality fulfills marketing’s requirement and focus. • Oversee Chinese website.

• Daily business news and feature writing. • Attending press conference, forum, symposium and etc, raise question on the spot if any. • Conduct one-to-one exclusive interview with well known C-level and management, including Tan Sri Liew Kee Sin and Tan Sri Wahid Omar. • Brain storming to come up with new and interesting story idea.

• Daily business news and feature writing. • Attending press conference, forum, symposium and etc, raise question on the spot if any.

• Daily business news and feature writing. • Attending press conference, forum, symposium and etc, raise question on the spot if any.