Wendy Mott (She/Her)
Director of Service Quality @ Kingsley Healthcare Group
About
Highly effective operations manager with over thirty years of experience in health and social care. Energetic and results focused individual with success in developing and leading individuals and teams to deliver outstanding results. Takes ownership of tasks and has a positive attitude to challenges & opportunities. Experience of managing multiple services and budgets over a large geographical area, and delivering targets. A self motivated individual, with the ability to deliver change effectively and develop individuals. Able to work alone and as part of a team. Experience of working with Ofsted, Care Quality Commission, Care Inspectorate Scotland and Care Inspectorate Wales.
United Kingdom
Hickling
Non-profit Organization Management
Strategy Implementation, Identifying Issues, Financial Performance, Financial Management, Communication, Enquiries, Facilitation, Personnel Management, Quality Auditing, Business Risk, Employee Training, Teamwork, Business Planning, Growth Strategies, Business Development, Safeguarding, Charities, Strategy, Quality Assurance, Adult Social Care
Experience
Director of Service Quality
Kingsley Healthcare Group
Lowestoft, England, United Kingdom
Quality Manager
Kingsley Healthcare Group
Quality Manager
Healthcare Management Solutions Ltd
Registration Team
Care Quality Commission
Business Owner
Regional Operations Manager
Mencap
East Anglia
Responsible for the day to day operational services across five counties covering 100 services including residential care, supported living and domiciliary provision. Managed multiple budgets of £25m Strategically leading on the implementation of the organisation's strategy and developing projects in line with the strategy. Line management of 6 area managers and oversight of 62 service managers who run the operational services.
Various Positions
Mencap
Worked for Royal Mencap Society in a variety of positions. Commencing my career as a support worker, I progressed to a deputy and then registered homes manager working in a residential care setting. I then moved onto manage the supported living schemes in Lincolnshire as a supported living manager and then moved onto the area operations manager in Lincolnshire and then Northamptonshire before commencing my current role as Regional Operations Manager.
Education
University of Northampton
Leadership
Wendy Mott (She/Her) 's Contact Information
Phone
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