wendy burns

Developed quote/proposal 'bid desk' process for the healthcare sales team. Responsible for reviewing all healthcare quotes, proposals, and RFPs for product and pricing accuracty. Upsold accessories and services to add to quotes for additional margin. This up-sell strategy brought the company over $200k in the first 6 weeks of the programs' initiation. Organized contributing RFP team members to meet critical timelines to meet submission deadlines. Conducted 'post mortem' roundtable discussions to review projects not won in order to determine next best steps in future projects.

Primary internal resource for the administration and maintenance of the Infologix Channel Program, including but not limited to Channel partner pricing distribution, account registration, tracking/reporting Channel sales, product education to Channel partner sales teams, interfacing regularly with internal teams ( finance, marketing, product development) to ensure Channel program success

Responsible support of regional sales directors on day to day sales needs including product support, quotations, and sales lead management. Manages sales campaigns for regions supported, including outbounding call campaigns, email blasts campaigns.  Developed strategic plans with regional & national management to support and maximize penetration of target accounts, current accounts and prospect accounts. Participated in Quote and Sales Proposal development and management for each Territory Account Manager supported. Collaborated with TAMs on new leads and existing sales leads. Instrumental in assuring focused and productive communication with the new and existing clients, external distributors, representatives and agents. Partner with National Territory Account Managers to develop strong relationships in various healthcare organizations.

Responsible for assisting the sales force on directing sales opportunities and provide information in response to inquiries about products or services. Resolved customer requests, questions and technical issues frequently requiring analysis of situations to determine best use of resources from Infologix, Inc.  Pre/post sales support to regional territory account directors for healthcare division.  Customer order management interface with both sales and customer to include communication around lead time, pricing, delivery status.  Regular interface with purchasing, suppliers, and operations management.  Proficient in customer satisfaction and customer support.

* Sales Coordinator: Supporting sales team in attaining sales targets in pre and post sales efforts. Instrumental in assuring focused and productive communication to sales team as well as clients. * Supported 3 account executives and 1 wireless engineer for pre/post sales efforts, reported directly to VP of Eastern Operations and VP of Worldwide Sales. * Maintained day to day office administration of East Coast operations. * Managed engineering scheduled for onsite customer projects. * Managed manufacturer sales lead distribution and reporting company-wide.

Extension Healthcare is leading the hospital market into the next generation of alarm safety by combining advanced alarm management middleware with a unique secure text messaging solution to enable an optimized clinical event response workflow. Extension Engage™ is a 510(k) certified enterprise alarm safety and event response solution specifically developed for hospitals and acute care facilities. The advanced alarm management middleware helps reduce the dangers of traditional medical alerting processes, including alarm fatigue, as well as decrease the noise and interruptions experienced by clinicians and patients and improve caregiver communication. The Engage platform, which consists of the Extension Engage clinical workflow engine and the Extension Engage Mobile application, delivers the most comprehensive hospital alarm management, event driven secure text messaging, and care team collaboration solution in the healthcare market.

Activities and Societies: Delta Zeta Sorority