wen chung

* Collaborate with 6 professional poker players to build a study group to discuss poker strategies. * Participate poker coaching sessions 3 times per week to review hand history. * Develop analytical thinking and problem-solving skills through the learning process. * Schedule daily studying for 1 hour to improve poker skills. * Maintain physical and mental health to ensure the best playing performance. * Master time management skills with self-discipline.

* Increased students’ confidence and ability to engage into conversation with each other. * Enriched students’ learning environments by incorporating cultural lessons into original curriculums. * Organized 4-6 events annually and led students perform tasks independently.

* Motivated students to learn English by designing over 100 creative teaching materials. * Encouraged parents to provide their children with assistance in learning through presentations 3 times per year. * Instructed students with patience to help them with difficulties.

* Resolve an average of 70 inquiries per day and consistently met performance benchmarks in all areas (speed and accuracy). * Help company attain the highest customer service ratings and earned 100% marks in all categories including communication skills, problem resolution and politeness. * Commend for initiative, intense customer focus and dependability in performance evaluations. * Cultivate excellent working relationships with co-workers from the Philippines and China.