Weiwei Bu

Customer Service @ Kinhao Sushi

About

Before I came to Canada, I have been working in a bank as a bank loan officer for over 10 years.

Country

Canada

City

Greater Sudbury

Industry

Accounting

Skill

Communication, Time Management, Work well under pressure, Work independently and get along well with others, Good patience , Mortgage Lending, Customer Satisfaction, Customer Service, Client Relations, Financial Transactions, Teamwork, Cooking, Singing, Baking, Handwriting, Accounting, Networking, Product Strategy, Human Resources (HR), Financial Analysis

Experience

Customer Service

Kinhao Sushi

2022-5 - Present · 4 yrs 5 mos

Greater Sudbury, Ontario, Canada

Mortgage Specialist

Bank Of Ningbo Co., Ltd

2006-12 - 2016-7 · 9 yrs 8 mos

Jiangsu, China

-Provide best-in class customer service to current and prospective customers on the phone or in person. -Soliciting existing customer for lending solutions. -Actively searches for sales opportunities to achieve individual sales and profitability goals. - Serves a customer advocate during application and processing activities. -Guides customers throughout mortgage application and processing activities. -Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. -Helps determine business priorities and best sequence for execution of business / group strategy.

Bank Teller

Bank Of Ningbo Co., Ltd

2006-12 - 2016-7 · 9 yrs 8 mos

Nanjing, Jiangsu, China

-Conduct financial transactions for members on our frontline, such as deposits, withdrawals, bill payments, wires, and transfers - Refer more complex financial needs to our expert team of Financial Advisors -Assist members with our digital banking options, such as online banking, eTransfers and our app -Proactively develop strong relationships with our members by understanding where they are in their financial life cycle -Educate members on the products and services that are best suited to their current financial situation