Wei Hong Ng

Network Performance & Optimization - Monitor daily 4G and 5G PLMN network performance, identifying and troubleshooting degraded sites. - Develop and present monthly 5G performance reports to internal teams and stakeholders. Major Event Network Support - Prepare post-event reports for major events - Support event-specific network optimization Database & Automation - Design and maintain a database for network data archival and querying. - Build and test in-house database server with automated ingestion workflows. - Develop Power BI dashboards for PLMN performance monitoring and worst cell reporting. Network Data Processing & Troubleshooting - Automate extraction and processing of 4G and 5G network parameters. - Improve dump reporting formats and streamline processing workflows. - Handle customer complaints and troubleshoot tickets. Server Maintenance & Ad-Hoc Support - Support in-house server migration and maintenance, ensuring seamless team access.

Internship under Network Digital Engineering & Industry Department - Actively involved in Robotic Process Automation using UiPath - In charge of creating dashboards using MicroStrategy - 2nd-Runner up of Maxis Data & AI hackathon in ESG

Head of the Facilitators/PM (Pemudacara Mahasiswa) for UM Week Of Welcome : MHS Session 2021/2022 for Kolej Kediaman Kinabalu - Manages 40 PMs in a month-long of Planning, preparation, and execution of student orientation - Oversee all of the departments working progress and make sure nothing goes wrong - Liaise with university management and Student Bodies throughout the event

- Manages a team of 5 members for the UM Week Of Welcome: MHS Session 2020/2021 for Kolej Kediaman Kinabalu - In charge of creating posters, banners, and social media posts for the event - Shoots and edit promotional videos for the event using Adobe Premiere Pro

I was a substitute teacher in SMK Gajah Berang for a duration of two months. Subject taught includes Form 1 and Form 2 Mathematics, Form 4 Physics and Form 4 Moral education. The job scope includes carrying out the lesson plan and prepare for teaching material beforehand, involve in supervising students co-curriculum activities

A part-Time worker at McDonald's Malaysia for a duration of two weeks. Get to work in various department in the restaurant. Kitchen Grill - In charge of preparing beef patties using kitchen grill Drink Drawer - In charge of preparing drinks and desert for the counter