Wei Sheng Tan

• Responsible for customer relationships and projects of the assigned Account. • Meet targets for market share, competition and gross profit margin. • Build and improve relationships with key decision makers. • Serve as the project owner and successfully operate all levels of projects. • Deeply understand the telecom industry and identify customer opportunities. • Lead or provide high contribution for meeting the annual targets for the Account. • Participate in the negotiation strategies; lead the negotiation process and be responsible for the final result. • Improve contract terms in line with operation needs. • Deeply understand and influence mid- and senior-level customers on decisions about projects or business. • Maintain insight into brands and be able to provide targeted competitive solutions. Formulate competitive strategies. Successfully break through difficult projects.

# Accomplishments: - Overachieved 1 quarters in 2019, hunted new account Ambank, AmMetLife Insurance. - Overachieved 2 quarters in 2020, hunted new account Amcorp group, Fairview international school, Axa Affin General Insurance berhad, Omnicom Media Group & Unitar international university Ø Key Responsibilities Identify Business Opportunities: • Identify, suspect, prospect and recommend the right solution to customers. • Develop a sales plan on a yearly/ quarterly/monthly and weekly scale. • Analyse the updated customer MIF by account. • Participate in account review. • Presentation of Sales Account planning and Sales Management Process. Sell and Market Products: • Identify every prospective customer in the account listing assigned. • Understanding the full product range and services available. • Provides business solution to customers. • Understanding of customer organisation structure, buying criteria and decision process. • Developing relationship with existing customers and non-users to build business opportunities. • Engaged appropriate specialist resources to provide document solution to customers. • Possessing/ updating IT knowledge for effectiveness in selling digital solutions. • Possessing/ updating knowledge of competitive products, their strengths, weakness and position in the marketplace. • Managing customer satisfaction including problem resolution. • Providing a professional sales presentation and demonstration to customers. • All Sales operations must comply & follow Sales Management Policy & Procedures. • Credit collection activities and compliance to accounting regulations. Report Preparations: • Maintain and update customer profile included MIF info in Salesforce. • Collect, analyse and plan customer/sales information on a monthly and quarterly basis. • To achieve KPI set as per the Sales Management Process. • Timely update 30/60/90days sales forecast, win/lose report, daily activity, pipeline management and account coverage in the Salesforce.

To promote Manufacturing Execution System (MES), develop MES presentation and present to prospect customer, manages leads, build and maintain strong relationship to existing customer, Capture customer pain point and translate into requirement. Handling sales proposal, quotation, negotiation and close sales contract. Perform research on market trend of MES, maintains professional and technical knowledge.

Provide technical application support & project consultancy mainly in CAD/CAM/CAE solution SOLIDWORKS and pre-sales support. Provide training to commercial and education industries in product presentation, benchmark & demonstration and after sales services. Regular customer visits & scheduled technical update according to the respective client database assigned. Penetrate Provide new market and participating in seminar and workshop.