Wei (Angel) Hsu

- Lead procurement system and workflow optimization by identifying gaps, defining requirements, and implementing process improvements, including system testing, issue resolution, SOP development, and user training to support adoption and operational efficiency. - Own the hardware/OEM and data center service provider lifecycle, including evaluation, selection, onboarding, and performance management. - Identify gaps in the maintenance, repair, and operations (MRO) procurement system and collaborate cross-functionally with Corporate, Finance, and Engineering teams to resolve root causes and improve system and process efficiency. - Drive SAP ECC to SAP S/4HANA ERP procurement transformation, including UAT testing, issue identification, defect tracking, and cross-functional coordination with IT to ensure successful migration and system adoption. - Drive vendor sourcing and supplier evaluation to address service gaps and invoice discrepancies by identifying alternative vendors, benchmarking supplier performance, and optimizing the vendor pool to improve cost efficiency and service reliability. - Develop procurement KPI dashboards and operational reporting to track performance across procurement workflows, identify bottlenecks, and support data-driven process improvements. - Own procurement documentation governance, maintaining audit-ready records and centralized repositories to ensure compliance, traceability, and audit readiness across procurement processes.

Led the migration of fragmented, spreadsheet-based workflows and decentralized data sources into a centralized system, improving data accuracy, visibility, and operational efficiency.

Owned the full lifecycle of 35+ recurring service accounts, managing projects from initiation through billing while tracking WIP, optimizing schedules, and ensuring on-time completion.

- Managed distribution of key hardware products—including SSDs, memory modules, motherboards, controller cards, and servers; while overseeing inventory in Forte and optimizing pricing. - Conducted data extraction and analysis from internal systems to generate regular reports on sales performance, inventory levels, and demand trends. - Streamlined operations across sales, logistics, client support and satisfaction.

Delivered strategic market insights to drive growth in residential and commercial real estate. Enabled cross-domain success for RAVV ventures in technology, media, construction, real estate, and education.

Partnered with Berkeley SkyDeck through Miltechs (Ravv’s parent company) to advance innovation initiatives and support early-stage startups. Coordinated with accelerator-backed teams like Kiwibot and represented robotics solutions at global events, including CES.

Conducted market research to strengthen branding around local, organic products and supported expansion into major retailers, including Whole Foods.

Qualitative research (interviews, focus groups) Quantitative research (survey design & implementation, statistical analysis) Market research & trend analysis