Wayne Jones
Server @ Norwegian Cruise Line Holdings Ltd.
United States
Las Vegas
Hospitality
Management, Medication Administration, Dosage Calculations, Management of Direct Reports, Inventory Control, Federal & State Regulations, Customer Experience, Service Manager 7, Operational Efficiency, Restaurant Management, Management Control, Business Negotiation, Special Events Coordination, Customer Service, Service Improvement Plans, Inventory Management, Standards Compliance, Guest Satisfaction, Business Operations, Business Mathematics
Experience

Manager
Oversee daily operations, boosting efficiency and enhancing customer satisfaction. Implement quality control measures, leading to improved service standards. Guide team development, fostering skill and advancement and career growth. Address customer issues swiftly, maintaining a positive brand reputation.

Security Professional
Greet guests to ensure a welcoming atmosphere and prioritize safety. Verify photo IDs before granting access to the facility. Monitor premises for suspicious activity and rule infractions. Protect personal and company assets from theft, vandalism, and illegal entry. Warm and evict violators of rules and regulations. Patrol the facility to stay aware of developing security situations.

Assistant Manager
Resolved custome3 issues to enhance satisfaction and service quality. Maintained high beverage standards, ensuring consistent service excellence. Coordinated safety and sanitation, improving operational efficiency. Set performance standards, fostering a high quality environment. Managed disciplinary actions and operational duties for seamless shifts.

Manager
Ensure venue readiness and cleanliness for daily operations. Coordinate staff schedules and fill shifts needed. Communicate event details to staff during pre-shift meetings. Address and resolve customer service issues efficiently. Prepare end of day reports for management review.

Beverage Manager
Resolved customer issues, boosting satisfaction and loyalty, Maintained beverage standards, enhancing guest experience. Ensured safety and cleanliness, promoting a secure environment. Set performance benchmarks, ensuring consistent quality service. Oversaw staff duties, improving operational efficiency.

Technician
Calculated dosages, ensuring patient safety and accuracy. Managed medication inventory, optimizing stock levels. Executed pharmacy operations, improving service quality. Compounded medications, maintaining compliance standards.

Certified Pharmacy Technician
Prepare sterile intravenous (IV) solutions and other compounded medications, including chemotherapy and other hazardous drugs. Provide service and quality control for dispenser equipment. Assist in the installation and maintenance of equipment related to admixtures. Ensure the proper use and effectiveness of admixtures on-site.
Wayne Jones's Contact Information
Phone
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