Warren Nix

- Oversee full-store operations for a $550K+ annual revenue location; increased year-to-date sales by 3% through disciplined execution of corporate and district initiatives. - Conduct weekly one-on-one performance reviews using a metric-driven approach aligned with district and company sales goals. - Manage scheduling, inventory, payroll, reporting, and compliance to ensure operational consistency and regulatory adherence. - Selected by district leadership to provide interim management, training, and operational support across multiple store locations experiencing staffing and leadership gaps. - Partner with District Manager and HR to support multi-unit hiring, onboarding, and training of newly hired Store Managers and teams.

●​ Supervised and motivated a team of up to 30 associates in a $1M+ location, supporting consistent execution of brand and district initiatives. ●​ Managed end-to-end recruitment, including interviewing, hiring, onboarding, and training of new team members to ensure alignment with brand standards. ●​ Conducted monthly store audits to maintain compliance with safety protocols, inventory controls, and loss prevention initiatives which consistently kept shrink under 1% each year.

●​ Developed and executed a content strategy to enhance brand visibility and engagement across social platforms, aligned with business growth objectives, resulting in a 33% follower growth on Instagram and 20% growth on Facebook. ●​ Wrote and scheduled original content, monitored performance metrics, and adapted strategy based on audience behavior and platform trends. ●​ Designed branded digital assets and custom graphics for use in social media, print collateral, and promotional merchandise. ●​ Partnered with leadership to ensure marketing efforts supported enrollment goals and accurately reflected the company’s values and services.

●​ Directed recruitment, training, and development of 80+ actors per season, utilizing theatrical, psychological, and improvisational techniques. ●​ Made final casting decisions nightly, aligning individuals’ strengths with scene-specific roles to maximize impact and safety. ●​ Designed and led comprehensive training seminars, including off-duty workshops to deepen performance skill sets and engagement. ●​ Served as central liaison between various departments teams to ensure seamless execution and actor preparedness.