Warren Gatling, ITIL, CHAMP
I.T. Hardware Asset Management @ Truist
About
Customer-focused, detail oriented, IT professional with experience in application support, programming, training and customer service, with an extensive background in successful implementation of new services, business planning, project management, and proactive problem resolution. Well versed in customer support, help desk, operations, and process management. Proficient in Microsoft products and a quick study in learning new processes, and proprietary software applications.
United States
Eagle Lake
Information Technology & Services
Troubleshooting, SQL, ServiceNow, Software Documentation, Customer Satisfaction, Call Centers, ITIL, Visio, Microsoft Office, SharePoint, Access, Operating Systems, Visual Basic, Unix, Windows, Databases, Outlook, Computer Hardware, Microsoft SQL Server, HTML
Experience

Credit Analyst
Sears

Specialist
Sears Regional Credit Card Operations Center
Warren Gatling, ITIL, CHAMP's Contact Information
Phone
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