Layla Wang Yihui

As an Talent Acquisition Expert at TDCX Malaysia, my role focuses on identifying and attracting talent for various positions across the organization. Key responsibilities include: -Sourcing potential candidates through diverse recruitment platforms such as LinkedIn, JobStreet, and other job boards. -Reviewing and analyzing job requirements to ensure a thorough understanding of each role's needs. -Screening resumes and shortlisting candidates that meet the qualifications and cultural fit for the company. -Managing and posting job advertisements on social media and professional platforms to increase visibility and attract a larger pool of candidates. -Conducting phone screenings to evaluate candidates' qualifications, skills, and interest in the position. -Coordinating and scheduling virtual interviews between candidates and hiring managers. -Assisting in the onboarding process to ensure a smooth transition for new hires. This role allows me to develop strong recruitment strategies, enhance candidate experiences, and contribute to TDCX's growth by securing top talent.

AI-Driven Bilingual Recruitment - Spearheaded end-to-end bilingual recruitment (English & Mandarin) for Malaysia and China markets; leveraged AI tools to optimize job descriptions and outreach, significantly enhancing candidate response rates and process efficiency. High-Volume Delivery & Conversion - Successfully issued 150+ job offers with 90+ successful onboardings within a year; achieved a 60% offer-to-hire conversion rate by mastering stakeholder management and candidate relationship nurturing. Employer Branding - Acted as a Brand Ambassador at career fairs and university engagement events, effectively elevating TDCX’s employer brand and building a sustainable pipeline of early-career talent. Team Leadership & KPI Monitoring - Orchestrated team efforts to monitor recruitment KPIs and pipeline health; proactively mitigated hiring risks and coordinated with Business Operations to ensure data-driven and timely hiring decisions.

Responsibility: • Work closely with hiring managers to understand their recruiting and selection requirements in order to meet hiring needs on a timely basis. • Responsible for the complete cycle of recruitment from sourcing, job advertising, resume screening, interviewing to deliver headcount targets. • Adopting effective and innovative methods of recruitment in order to deliver headcount targets. • Participate in recruitment marketing programmes i.e. career talks and job fairs. • Prepare recruitment reports in order to monitor and assess effectiveness of recruitment strategies. • Prepare and complete the recruitment administrative functions. • Ability to ask the right questions to the candidate. • Foster a deal in selling the best talent to the hiring managers and selling the best talent on the job. • Work closely with HR representatives or company leaders to ensure that their alternative solution adheres to their organization's budget and policies. • Any other duties and responsibilities that may be assigned to you by the management from time to time

-By Posting dynamic attraction on Weibo and RED （It has been described as "China's answer to Instagram）, or actively exploring customers who are interested in studying abroad, or signing contracts with powerful Chinese education and training institutions, assisting them with the procedures for studying abroad. -During my internship, I signed a total of nearly 40 clients and reached partnership with 5 companies, among which the largest partner is New Oriental (the largest education and training institution in China).

During my internship as a Senior Sales consultant, I created my own social media account, such as WeChat and RED (a Chinese software, equivalent to Instagram), and regularly posted work-related promotional updates.

-To provide services for people who come to buy hijab or clothes. -During the part-time job, proficient in speaking skills, has quite rich service experience, during this period, the number of Chinese customers increased from an average of 2 to 15 per day.

Participate in the planning and formulation of the activity process, and be responsible for material purchase and party arrangement.

CGPA: 3.36/4