wanda jackson

director, learning and development

About

Learning, Leadership & Development leader with experience across all functions of the Learning and Knowledge Management life-cycle. I am passionate about creating a learning culture where leaders and staff are well prepared with the skills and knowledge to accelerate the strategic objectives of their organizations and perform at the highest levels that their work demands. Specialties: Learning Strategy, Learning Needs Analysis, Instructional Design, Leadership Development, On-boarding, Train-the-Trainer, Facilitation, Sales Development, Blended Delivery Development, Presentation, Program Measurement and Evaluation, Project Management, Social Learning, Knowledge Management, Collaboration

Country

united states

City

washington

Industry

non-profit organization management

Skill

program management, strategy, instructional design, training, project management, marketing strategy, organizational development, leadership development, strategic planning, crm, negotiation, marketing, member relations, curriculum design, nonprofits, research, leadership, public speaking, ams, event planning, training facilitation, curriculum, hospitality, hospitality industry, change management, performance appraisal, training deliv, strategic te, adult, needs, training needs analysis, organizational structure, blended, e le, facilit, interpersonal communication, program evaluation, train the trainer, training delivery, staff development

Experience

director, membership development

naba

2012-1 - 2014-1 · 2 yrs 1 mo

Lead the development, planning and management of the association's strategic learning program, membership initiatives. Responsibilities included program design, development, research, chapter and member relations, speaker/thought leader management, metrics and evaluation.

director, membership development

washington dc convention & tourism corp

2001-1 - 2006-1 · 5 yrs 1 mo

Managed the development and implementation of the Association's membership and marketing including all retention, recruitment activities. This included developing educational events that increased member engagement and use of Association tools and solutions for business growth. Accelerated market and brand equity of WCTC to the commercial, private sectors of the local and extended community.

brand manager, amtrak vacations

amtrak

2000-2 - 2001-11 · 1 yr 10 mos

Directed the sales, marketing, operations and financial integrity of Amtrak Vacations, one of Amtrak’s brands representing over $55m annual gross revenues. Rehabilitated vendor performance from breach to fully compliant in six months. Managed an outside agency to overhaul advertising campaign for travel planner, brochures, web, direct mail achieving 300% ROI. Created and implemented partnership programs with Disney, Universal Studios, Hyatt Hotels, enhancing Amtrak's value and diversifying revenue streams. Organized, executed Amtrak/Radio City Music Hall Christmas Spectacular program representing $1.7m in revenue.

director, learning and development

united way worldwide

2015-1 - Present · 11 yrs 8 mos

* Drive a comprehensive learning strategy, implementation plan, training delivery and evaluation of global learning programs needed to support the execution of the business strategy during a period of unprecedented growth and innovation. Lead project teams and collaborate with key stakeholders to define, create and deliver learning assets that increase staff and leadership capacity. Leverage Instructional Design * Curriculum Development & Management * Measurement, Evaluation, & Reporting * Governance * Resource Strategy * Technology, Tools, & Platforms that all align with the strategic objectives of the organization. Thinking global while acting local, provide excellent service delivery of training that builds effective and collaborative partnerships across geographies.