Wamite Muthara
Founder @ Career Safari
About
I am passionate about using technology and innovation to drive socially conscious businesses. Every day I champion stronger relationships with customers/clients and internal teams. I blend my global and domestic experience in business model transformation and client success to enhance CX programs and digital transformation strategies. I believe in the saying, "if you want to go quickly, go alone. If you want to go far, go together."
United States
San Francisco
Online Media
Professional Services Industries, Software as a Service (SaaS), Entertainment, Media Relations, Organizational Development, Community Outreach, Nonprofits, Philanthropy, Strategic Communications, Program Development, Nonprofit Organizations, Program Management, Volunteer Management, Fundraising, Community Development, Leadership, Leadership Development
Experience

Enterprise Customer Success Manager
Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, Everlane, YETI, and BBVA use Watershed to reduce emissions, meet customer, investor and regulatory requirements, and modernize their sustainability programs. At Watershed I manage customer lifecycle from onboarding to renewal/expansion for high-touch enterprise accounts in the sustainability space. Trusted advisor to companies integrating AI-driven sustainability solutions at scale through Watershed'senterprise sustainability platform.

Enterprise Customer Success Manager
Manage customer lifecycle from onboarding to renewal/expansion for high touch enterprise and corporate accounts. Recognized q/q as a quota hitter. A trusted advisor to companies that are seeking to integrate learning and development at scale through Torch's people development platform.

Director, Customer Response Team, Digital Services
Led the B2B customer success and implementation team that crafted and executed strategies to increase the adoption and usage of the cloud technology, Salesforce Philanthropy Cloud. Developed complimentary consulting products that provided insights and solutions to corporate clients' employee engagement and social responsibility and ESG needs. Supported United Way's digital transformation by building customer success practices.

Director, Network Capacity
Provided organizational development consulting and hands-on guidance to United Way organizations and regional partners. Worked with local boards and management to identify performance gaps and design and implement improvement opportunities. Led the international expansion of United Way offices in six countries - developed the initial strategy, secured $2M+ in funding, and built/managed a geographically disbursed team.

Manager International Services
Consulted with internal business partners, board members and staff leaders of country offices to assess organizational needs and deliver virtual and on-site learning solutions on topics including: fundraising, strategic planning and product/program development.

Program Manager to CEO, United Way International
Partnered with the CEO of United Way International to integrate the network of United Ways in 40 countries and operationalize a new division of 25 staff after the merger of United Way International and United Way of America. I was charged with being the primary liaison on all division activities including creating the process for its strategic alignment across all previously established business units, identifying knowledge gaps related to global expertise and putting in place regular communication channels for a remote, global division.

Program Assistant, Resource Development
United Way International
Conducted research on prospective and existing donors to capture and analyze wealth, capacity, and donor interest areas. Assisted with the planning and management of donor and regional events.
Wamite Muthara's Contact Information
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