walter mclean

Manager 2006-2009 Boot World, San Diego, CA Served as manager of Boot World store with an annual cash flow in excess of $1 million. Developed a team of qualified customer service associates dedicated to getting results. Responsible for all interviewing, training, and evaluation of associates. Maintained a positive working environment within the store. Guided a diverse staff to emphasize commitment to customer service. Consistently increased sales and clientele by offering the best customer service while maintaining and exceeding store goals. Promoted to larger store after first year to help restore sales and earning potential of the new location back to the top sales position within the company.

Manager 2005-2006 The Crypt, San Diego, CA Served as manager for The Crypt store with an annual cash flow in excess of $2 million. Helped develop and implement numerous ad campaigns that increased sales by 25%. Developed a team of qualified customer service associates dedicated to getting results. Responsible for interviewing, training, and evaluating of sales associates. Helped to implement marketing protocol to ensure commitment to customer service.

General Manager 1993-2004 The Saloon Bar & Restaurant, Minneapolis, MN Served as general operating manager for nightclub/restaurant with maximum capacity of 1200 patrons and annual cash flow in excess of $2 million. Supervised, hired and retained a diverse staff of 42 employees. Organized all entertainment including DJ’s and live performances. Responsible for marketing & advertising, design and implementation of annual promotional events, organizing fund raising events, promoting community outreach, and assuring customer satisfaction. Supervised inventory, payroll and accounting staff. Developed business plan that resulted in consistent annual sales increases.

Front desk registration, check-in and scheduler. My position encompasses working with multiple departments. Efficient with computers and handling multiple phone lines. Work very closely with back office staff and MD's to ensure patient care is at an optimum.

* Assists patients with intake, registration, obtaining insurance authorizations, modality scheduling and securing medical records. * Maintain effective communication daily with technicians, radiologists, and management. * Assists team with making the patient experience as efficient and complete as possible while adhering to company policies and goals.

Activities and Societies: Enjoy Tennis Club, Hiking, Biking, Cooking, Reading, Debate Team