Wale Soluade MSc

 Built complex SQL reports to audit $2.5 million of pay and benefits for over 150 individual records.  Updated records with a 98% on time rating, efforts prevented payroll mis payments.  Improved data flow for over 3000 claims and corrected a financial Out of Balance of 3 million dollars.

 Used quantitative data gathered to develop an understanding of customer behavior, demographics, and lifecycle.  Presented data that helped guide decisions of the company, which has since raised $1M in seed funding.  Designed merchandising strategies for grocery retailers based on regression analysis identifying key store attributes to increase traffic and conversion; resulted in a 25% sales lift.  Identified changes to assortment, distribution, and marketing using financial and behavioral analysis that enabled the organization to better target their customers, resulting in $5M growth.

 Launched 2 new products in 1 year, for total 20% revenue gain.  Oversaw 2 successful marketing campaigns with rate of return of 120% all 3 years and 150% in 2017.  Led 6 cross-functional teams from product conception launch and multiple iterations which increased efficiency measures by 25%.  Implemented agile ideation plan, collecting and implementing 20% more ideas from employees than the historical best leading to an overall cost savings of an equivalent of $0.7M  Coordinated the pilot testing and deployment of the omni-channel functionality on mobile, USSD & internet banking.  Worked closely with our technical partners on the features for the deployment of chatbot (oxygen) on the mobile app and telegram.  Managed the deployment of zero-data banking on the mobile app using the USSD functionality.

 Analyzed data from 25000 monthly active users and used outputs to guide marketing and product strategies; increased average app engagement time by 2x and decreased drop off rate by 30%.  Cut projected time for data analysis by one week by automating processes and developing reusable ETL (extract transform and load) components using Pentaho Kettle.  End-to-end management of data migration projects which included gathering requirements, establishing timelines and deliverables.

 Integrated third party application and innovative Payments and collections solutions (paychoice, webpay, e-government, and college portal, e-hospital, autopay, eTranzact Payoutlet, Systemspecs Remita, NIBSS e-BillsPay, Interswitch PAYDirect, Appzone BankOne e.t.c) ensuring optimum uptime and efficient usage in line with customer’s business needs.  Managed concept to launch of corporate banking front-end solution enabling real time monitoring of online transactions. Top selling product has generated over $5M since its launch in 2014.  Developed a deep understanding of the business objective of internal and external stakeholders; evangelized the product vision and built trust by maintaining an accurate and achievable roadmap.  Took requirements from customers and passed 7 implemented solutions to the development teams.  Managed the performance of Payment & collections platforms, Portal solutions and web payment gateways for several Colleges and Corporate Organizations, profiling existing and potential merchants, and ensured their transactions are handled efficiently to industry standards, reporting potential issues.  Provided on-site trainings, demo presentations, resolutions and quick support on issues raised by merchants and branches nationwide to improve product acceptability and TAT (turnaround time).