Wai Tak Victor Fong

• Assist Relationship Managers on anti-financial crime compliance related task/event/matters especially those “special category customers”, “politically exposed person” and “high risk” customers to ensure effective and timely risk management/control. • Assist Relationship Managers on “Customer Due Diligence” and “Know Your Customer” including preparation of documentation and follow-ups. • Conduct regular/periodic review of activities of accounts assigned to ensure timely identification of suspicious movements/entries. • Prepare reports with full details and recommend appropriate action steps for management’s review/consideration. • Monitor the bank’s anti-financial crime risk indication system and report exceptions to senior management.

• Contact clients for information as required under the bank’s guideline for “Customer Due Diligence” and “Know Your Customer”. • Prepare documentations/profiles for management’s approval. • Conduct regular/periodic review and prepare reports with full details and recommend appropriate action steps for management’s review/consideration incase of suspicious entries/activities. • Maintain dialogues with client for feedback since onboarding and provide input for improvement of operational procedures. • Liasie and work with different levels of Financial Crime Compliance irregular/suspicious activities.

• Provide account services and handle verbal and written enquiries. • Collect feedback from clients and provide input for products/procedures improvements. • Identify irregular movements of funds/entries and prepare report to senior management. • Monitor onsite terminal performance/maintenance and resolve technical problems through collaboration with service providers.

• Conduct monthly meeting with the department heads for the latest manpower requirement • Prepare job description for each position for internal posting and discussion with research firms • Conducts preliminary interviews (mainly clerical/operation positions) and prepare report for the department head’s consideration/decision • Arrange in-house trainings, seminars and offsites.