Wael Chakroun

Program / Project Manager DC @ EVBox

About

• Experienced Program / Project Manager with 10+ years' expertise in both EV industry and Automotive business (Hardware & Software) • Responsible for the successful initiation, planning and execution of various projects simultaneously • Estimate, monitor and report on project costs, timelines and resources • Procurement / Sourcing / Forecast / Planning • New product introduction (NPI) and life cycle project management • Building long term relationships, business development and customers satisfaction • Result driven with a successful track of record in multinational corporations and startups • International experience (UK, Canada, The Netherlands & France)

Country

France

City

Greater Nice Metropolitan Area

Industry

Automotive

Skill

Customer Relationship Management (CRM), Team Leadership, Purchase Management, Procurement, Fleet Management, Project Management, Supply Chain Management, Automotive, Production Management, Purchasing Negotiation, Business Innovation, Risk Management, Strategic Leadership, Career Management, Global Strategy, Design Thinking, Process Implementation, Customer Focused Design, Agile Methodologies, Agile Project Management

Experience

Program / Project Manager DC

EVBox

2023-1 - Present · 3 yrs 9 mos

Amsterdam

• Responsible for the successful initiation, planning and execution of various projects simultaneously • Proactively identify and resolve project related issues, risks and conflicts to ensure smooth project execution • Build planning and follow up during project execution • Estimate, monitor and report on project costs, timelines and resources for TMod CE product line

Program / Project Manager AC

EVBox

2021-4 - 2023-1 · 1 yr 10 mos

Amsterdam

• Responsible for software and hardware release of the Elvi product line • Drive results through cross-functional teams’ collaboration and manage stakeholders’ expectations • Client forecast, production and deliveries management for automotive manufacturing groups • Leading the procurement task force for the electronics components. • Lead external and internal progress meetings

Project Buyer

Element Fleet Management

2018-10 - 2021-1 · 2 yrs 4 mos

Toronto, Canada

• Acquisition of over $25M vehicles and equipment per year • Ensure compliance with industry standards, regulatory requirements and internal policies throughout project lifecycle • Rebates negotiations with OEM based on clients forecast • Fleet data analysis and optimization for multinational clients

Aftersales Manager

Bentley Motors

2017-8 - 2018-8 · 1 yr 1 mo

London, United Kingdom

• Manage a team of 20 technicians and support staff in luxury vehicle repairs, setting priorities and allocating resources to meet premium service standards and deadlines. • Oversee daily workshop operations including diagnostics, inventory, and financial tracking, driving productivity gains and operational efficiencies. • Manage annual after-sales budget and performance metrics for high-volume luxury service center, ensuring cost control and exceptional customer satisfaction

Service Advisor

Retail Renault Group

2014-9 - 2017-7 · 2 yrs 11 mos

Nice, France & London, United Kingdom

• Manage customer consultations and vehicle diagnostics for high-volume service center, ensuring accurate quotes and satisfaction. • Coordinate repair workflows and follow-ups, boosting efficiency and repeat business in fast-paced environment. • Handle parts procurement and billing, maintaining profitability and compliance with Renault standards.