Vy Nguyen

• Finish good vendors management (apparel and accessories) • Oversees pre-production/production planning • Identifies and resolves production issues relating to capacity, delivery, shortages • Collaborates with x-functional teams as RMLO, QA, Merchandising • Reviews & analyzes production reports (PPR/CPR/GTN, etc.) • Works with FG vendor logistics team to ensure vendor compliance

• Validate logistics cost of issued by logistics service providers for specific counties: Australia, Malaysia and Singapore • Error detection and identify cost-savings for transportation by verifying invoices and historical data • Conduct cost control for various modes of import and export: sea, air, courier, truck and customs brokerage • Use SAP system to support logistics cost clearance processes: logistics cost accounting, validating and tracking • Prepare master data and play as key user for testing new setups in systems • Streamline process with plants, customers, purchasing, logistics operation and accounting team as well as logistics service providers • Prepared KPI tree, generate cost report • Cost data analysis, cost forecast to share with plants and customers for business divisions’ planning

• Personal assistant to HoD on auxiliary tasks: managed the HoD’s calendar with internal and external stakeholders, point of contact for customers and line managers, travel arrangement and expense claim for business trip • Cross-function operations management of department and reported to HoD: Transportation operations, Logistics Cost Clearance • Supported on operations for business division under supervision, caught up OPLs and assessed department’ performance • Collected, analyzed and reported logistics cost of business divisions on HoD request • Prepared comprehensive reports, presentations, one pagers, etc. to support HoD presenting to stakeholders

• Build the product launching process and Walmart seller account operation for clients • Monitoring tasks and performance of 5 teams and 8 projects using Base Wework • Follow-up payments, contracts, and procedures with clients • Market research and product research on Amazon by Helium 10: analyzed search volume, sales, average revenue and price, etc. • Tracked seller accounts health including customer experience, on-time delivery, order defect and cancelation, consumer traffics and inventory records • Inventory management and scheduled recurring shipments to fulfillment center • Implemented product launching process and seller account operation for clients • Optimized product listings, advertising campaigns through strategic keyword research, competitor research and pricing analysis • Conducted monthly reports regarding sales, revenue, inventory and customer feedback to present to clients • Coordinated with clients on their requirements and weekly meeting to follow seller account operations • Monitoring and organizing Google Suite of 4 projects • Market and product research on Amazon using Helium 10 • Report analysis including evaluation of search volume, sales, customer traffics and demand, revenue, etc. • Support in managing international E-commerce sales channels including Amazon, Walmart, and Shopify • Estimate product costs to import goods from suppliers and suggest selling prices on e-commerce platforms (Amazon, Walmart) • Handle administration work including managing invoices, contracts, and quotations • Manage the US company formation process through Stripe Atlas.

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