Vui Seng Leong

• Developed and maintained a comprehensive F&B ecosystem, including Front of House (POS, KDS) and Back of House (ERP/HR integrations/Data processing) systems • Designed and implemented Web Applications & SOAP, RESTful APIs using ASP.NET, HTML, CSS, and JavaScript, optimize both front-end and back-end code to delivering user-friendly interfaces and seamless user experiences. • Design, Optimize and fine-tune SQL server database, creating efficient data structure, stored procedure and refining queries for optimal storage data and retrieval efficiency, reducing data synchronization latency between FOH and BOH systems. • Diagnosed and resolved technical issues with systematic troubleshooting and debugging methodologies, ensuring smooth operation of .NET applications in production environments. • Engineered complex data integration pipelines between on-premise store data and BOH cloud servers, ensuring real-time inventory and financial accuracy. • Managed the full lifecycle of technical support tickets, consistently meeting strict SLA (Service Level Agreement) targets for critical issues

1. Engineered algorithms and data processing logic for real-time data acquisition and telemetry, enabling RTUs to collect, process, and transmit sensor data efficiently in according to industry best practices. 2. Identified and resolve technical issues to enable smooth operation of application and RTU in production environment. 3. Prepared technical documentation, including user manuals, and test script, to facilitate the understanding and implementation of features and solutions. 4. Actively participated in sprint planning meetings to define sprint goals, prioritize tasks, and estimate effort required for feature development.