Vishal Patel, CISSP

New Logo, Greater reach, Same dedication to Customer Success. I continued to manage a team of highly proficient Subject Matter Experts that work directly with customers to overcome technical challenges and provide guidance to adopt solutions and realize value in their investments.

Manage a team of highly proficient team of Subject Matter Experts work directly with customers to overcome technical challenges and provide guidance to adopt solutions and realize value in their investments.

Trusted Advisor to the largest and most complex global organizations in the world. Define business goals, identify risks, provide guidance, prove solutions, rinse and repeat.

Leading a renewed Go-to-Market focus towards a holistic account health approach. My team aligns with GTM initiatives to promote identity security best practices for strategic customers to adopt the latest CyberArk solution and allow their businesses initiatives and digital transformation to move fearlessly forward. I've assembled a team of seasoned professionals to partner with Account Executives and cross functional teams to strategically map our customers' business and security journey. Having curated CRM dashboards, the team utilizes a data driven approach to coordinates tactical engagements to map reverse timelines and set expectations for production implementation. The team is technically enabled to help our customers realize the business value with new features, functions and solutions. Ultimately, our Strategic customers realize the full value of implementing CyberArk Solutions to secure identities and champion new innovation as design partners.

I use over 15 years of experience to hire, train and manage exceptional customer focused engineers and support their drive to win opportunities while encouraging their professional ambitions. We advocate digital transformation with a cloud focused architecture so they can focus on eliminating risk and reducing total cost of ownership. My teams' success has consistently met and exceeded annual sales objectives using a data driven strategic approach to analyze the requirements for long term success of our customers.

Lead comprehensive installations of SaaS and self-hosted solutions that integrate with all OS platforms of a customers existing environment for PoC/PoV engagements. I mentor,train and develop newer engineers on my team to build their technical, presentation and sales acumen.

Expert in pre-sales demonstration, success criteria gathering, RFP/RFI documentation and proof of concept testing for the full breadth of CyberArk Identity Security solutions. I exceeded customer expectations when tasked with integration our solution with MFA/SSO, SIEM, Cloud Platforms (AWS,Azure, GCP, OCI), Network and all other infrastructure components to ensure a fully secure ecosystem where identities have secure access with least privilege. My favorite engagements involve attending and presenting at trade conventions and security forums.

Processed birthright, transfer and termination to all corporate systems. Subject matter expert for CyberArk implementation, support, and maintainence in close concert with vendors and internal teams. Worked in collaboration with the information security team and other business units in driving process improvement and efficiencies while identifying, developing, and maintaining best practices. Authorized critical business and technology users with access to highly sensitive trading applications with access to non-public holdings, trades and research data in accordance with international SEC compliance and SOX regulatory policies. Coordinated on-call incident response and resolution for business critical and high severity technology access related issues.

I managed highly visible projects, incidents, and requests for access to sensitive information and resources. Created scripts to provide automation encompassing the reporting and reconciliation of access between third-party tools and proprietary centralized application security infrastructure. Worked with developers to provide and support API access to credential repository for applications. Provisioned user access to Oracle and Sybase database access for single user and batch processing utilizing custom made scripts and standard tools, including TOAD, PL/SQL, and RapidSQL. Initiated the identification, development, and implementation of all information security approaches and solutions.

Provided desk side support for Fidelity Investments employees across multiple sites. Responsible for build and deployment of laptops and workstations for end users.

Wellington Management Mar 2004-Aug 2006 Role: Client Technology Services Representative (Feb 2005-Aug 2006) Administered the hardware and support necessities of more than 230 users, while providing support on AV equipment for desktop and meeting room video conferencing. Maintained disaster recovery desktops in the business continuity facility during testing and critical events. Performed asset inventory and management tasks within the facility. Responsible for the setup and assignment of new hires, including Windows NT access and local machine permissions. Worked with cross functional teams on various activities, such as software installation, configuration, and modification. Earlier Positions Held: Role: Solutions Center Representative (Apr 2004-Feb 2005) Client: Wellington Management Company, Boston, MA Role: Data Restoration Analyst (Mar 2004-Apr 2004) Client: Wellington Management Company, Boston, MA

Computer Information Systems