Vorapitcha Malai

Hybrid PM / BA / PO Responsibilities • Lead end-to-end delivery of digital lending and system modernization initiatives, working with cross-functional teams and external partners • Define scope, roadmap, and priorities aligned with business and customer needs; manage timelines, budgets, and risk mitigation • Translate business requirements into clear user stories and functional specifications; collaborate with technical teams to ensure delivery readiness • Drive Agile execution, facilitate ceremonies, and support teams to remove blockers and deliver value continuously • Oversee UAT, deployment readiness, and change management to ensure successful adoption and smooth go-live • Validate product increments, gather user feedback, and iterate features to improve customer experience and operational efficiency Key Deliveries • Digital Loan Mobile Application – End-to-end onboarding & servicing platform with automated flows & e-KYC • Loan Management System Modernization – Core lending migration, workflow automation, and system integration

Extend IT Resource Co., Ltd (Outsourced to Aeon Thana Sinsap) Project Objective: Replacement of an outdated debt collection system with a scalable, efficient, and reliable platform. Responsibilities: • Monitor and manage infrastructure-related tasks, ensuring timely delivery and issue resolution. • Track and escalate risks and delays across stakeholders. • Maintain daily/weekly issue logs and status reports. • Coordinate closely with internal teams to ensure smooth implementation. Key Achievements: • Developed a robust issue and risk tracking system for improved visibility and proactive resolution. • Enabled centralized operations and improved system reliability through structured coordination.

Project Scope: Support the Office of Insurance Commission (OIC) in transitioning toward a digitalized enterprise through enterprise architecture planning and IT project alignment. Responsibilities: • Align initiatives with enterprise architecture strategy and conduct yearly progress reviews. • Advise on project scopes, budget, and execution plans. • Monitor progress, flag risks, and report KPIs to stakeholders. • Facilitate alignment with the EA & PMC team for roadmap execution. Key Achievements: • Integrated IT project monitoring with strategic development plans. • Delivered structured reports and mitigation strategies, enhancing project transparency and execution.

Originally founded in 1963, CMC Biotech Co., Ltd. was incorporated on 19 December 1991. The company's core business is supplying and servicing medical equipment. We are the sole distributor of Canon Medical Equipment in Thailand. Our company believes in the experience and ability of each well-trained and qualified service personnel, with the objective of "Service Excellence With Professionalism Responsible: -Assist in planning, organizing, directing, and controlling all project tasks to achieve the goals and to follow up on improvement action plan according to the company's policy -Issue Renovation Contract and Payment voucher according to billing period and record all renovation expenses to ensure that total expenses are under budget.

Project Overview: Factory expansion involving machinery innovation, energy sustainability, and process automation. Key Achievements: • Identified key risks and implemented mitigation strategies early in the project lifecycle. • Established live reporting systems to improve decision-making and transparency. • Captured and documented lessons learned to inform future expansion projects.