Voltaire V.

Voltaire V.

IT Consultant

About

Accomplished IT executive in the banking & finance industry. Previous leadership roles with Business Process Outsourcing (BPO) companies. Conceptualizes the organization's technological vision & strategic direction. Oversees the delivery of IT services, change & project implementations aligned with the company's business goals. Keeps abreast with emerging technology trends within & across other industries. Identifies best practices & potentially adoptable business solutions, and drives a strong culture of innovation & process improvement. Leverages vendors, fintech partnerships with effective governance processes. Reports directly to the CEO, provides direct inputs to the board of directors if necessary.

Country

Philippines

City

Metro Manila

Industry

Information Technology & Services

Skill

Service Delivery, Management, Team Management, Leadership, Technical Support, Call Centers, Vendor Management, BPO, Outsourcing, Process Improvement, Customer Service, Performance Management, CRM, Business Analysis, Project Management, Business Process Improvement, Strategic Planning, Talent Acquisition, IT Service Management, Microsoft Office

Experience

IT Consultant

2020-10 - Present · 5 yrs 11 mos
Bank of the Philippine Islands (BPI)

Chief Technology Officer - BPI Securities Corporation

Bank of the Philippine Islands (BPI)

2015-10 - 2020-8 · 4 yrs 11 mos

NCR - National Capital Region, Philippines

Security Bank Corporation

Manager - Service Quality (Retail Banking Segment)

Security Bank Corporation

2014-11 - 2015-5 · 7 mos

NCR - National Capital Region, Philippines

Bank of America Continuum Philippines Inc (BACP)

Application Service Desk Manager

Bank of America Continuum Philippines Inc (BACP)

2010-11 - 2014-10 · 4 yrs

NCR - National Capital Region, Philippines

Corel Corporation

Support Lead - AU/NZ & North America

Corel Corporation

2008-1 - 2010-10 · 2 yrs 10 mos

NCR - National Capital Region, Philippines

HSBC Electronic Data Processing Philippines (HDPP)

Assistant Manager for Operations, US Credit Card Fraud Inbound

HSBC Electronic Data Processing Philippines (HDPP)

2006-3 - 2008-1 · 1 yr 11 mos

NCR - National Capital Region, Philippines

HSBC Electronic Data Processing Philippines (HDPP)

Customer Service Representative, US Credit Card Fraud Inbound

HSBC Electronic Data Processing Philippines (HDPP)

2005-9 - 2006-3 · 7 mos

NCR - National Capital Region, Philippines

Education

Ateneo Graduate School of Business

Ateneo Graduate School of Business

LinkedIn
2008 - Present · 18 yrs

Voltaire V.'s Contact Information

Email

******@***.com

Phone

(**) *** ****

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