Virgil M.
Sales Associate @ Buildingdoctor DMCC
About
Efficient Sales professional with 18years of experience in the IT industry, where I have consistently demonstrated a talent for identifying opportunities, generating leads, and closing deals. I thrive in fast-paced environments and have a proven track record of building strong client relationships based on trust and mutual respect. My approach combines strategic thinking with a hands-on, customer-centric focus, ensuring that every interaction contributes to the overall success of both my clients and my organization.
United Arab Emirates
Dubai
Public Safety
Online Communications, B2, Project Management, Administration, Executive Administrative Assistance, Account Management, Focal Point, Key Performance Indicators, Service-Level Agreements (SLA), Daily Operations, Collaborative Problem Solving, Microsoft Excel, Call Center Administration, Customer Satisfaction Research, Team Motivation, Creative Problem Solving, Sales, Business-to-Business (B2B), Customer Contact, Customer Engagement
Experience
Sales Associate
Buildingdoctor DMCC
United Arab Emirates
Sales Professional
Baden BPO & Software LLC
Dubai, Dubai, United Arab Emirates
• Analyze needs and requirements of clients and propose suitable solutions. • Identify potential clients and businesses that could benefit from products and services. • Identify and nurture the clients/partners via cold calling, B2B US Market. • Negotiating and closing the deal.
Subject Matter Expert
ZTE Telecom India Pvt. Ltd.
India
Handle 80 plus customer/Client interactions per day giving detailed personalized, friendly and polite service to ensure customer retention and satisfaction. • Educating the Customer about new product launches, technical specs, features Etc. • In Charge of Tier 2 support (L2) Handling more complex issues of the customer and finding the right resolution • In-charge of Managing team reports, Quality assessments, training and staff Schedule.
Education
Malabar Christian College, Kozhikode
Art/Art Studies, General
Virgil M.'s Contact Information
Phone
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