Volodymyr Sharov

Managing delivery organization across Bulgaria, North Macedonia, Poland, Portugal, Romania, Ukraine

- Designed and led companywide Transformation in Facility mgmt: Lean & Service oriented: 22 offices,18 countries; - Driving optimization initiatives worth of $4+ mln (10% of operational budget); - Driving Structure, Processes and Teams improvements - Client Satisfaction rating grew up by 20%; - Collaboration with internal stakeholders (Delivery, Sales & Marketing, Corporate functions) on leveraging facilities’ capabilities as part of retention and productivity improvements; - Full P&L responsibility.

- Driving Company strategy via increasing geographic footprint and operational efficiency; Facilitation of operations establishment of new Luxoft locations/Legal Entities across the globe; - Managing GDL Development & Support office with focus on Market/Competitors Analytics, Business Development support, Global Relocation Program across Luxoft locations; - Collaboration with Investment’s Ecosystem and Governments in new countries leveraging Incentives programs and driving Luxoft technology adoption in new countries

• Work with the executive management team and founders to achieve business goals by identifying and prioritizing development initiatives, timetables, implementation and deployment of projects; • Collaborate with founders, the executive management team and other groups to identify opportunities and risks for delivery, opportunities for innovation and assessment of marketplace obstacles and technical hurdles; • Lead a rapidly growing team of 65+ software and QA engineers in multiple delivery locations; • Recruit, hire, and motivate world class engineering talent • Establish effective training, coaching, development plans and monitor performance of team units and individuals; • Optimize the engineering team and external partner capacity to maximize development throughput while upholding a high standard of quality; • Manage and evolve the development and deployment process implementing best practices, documenting processes, and ensuring adherence among the teams; • Build metrics for reporting and analytics to track engineering team performance.

- Provide executive leadership and direction toward the achievement of the organization’s mission, strategy, annual goals and objectives; - Focus on strategic and long-term operations growth in conjunction with developing the institutional best practices for day-to-day management that will allow the organization to expand while continuing to provide the highest quality services and support to its clients; - Participate in the design, operation and improvement of the systems that create and deliver the company’s services and also help define and drive revenue growth; - Management of Ukraine facilities in PR/Marketing, HR (talent management, administration, compliance), L&D, Recruiting, ES, Legal, Finance, IT, BPA by directing activities consistent with established goals, objectives, policies; - Implementation of improved processes and management methods to reduce SG&A as a % of revenue, generating higher ROI and workflow optimization; - Coordination and participation in annual planning meetings; - Creation of a culture that looks to leverage best practices and promote the company’s core values.

Growth of direct and indirect revenue; Brand development; Team and people development; Office cost effectiveness; Government affairs and interactions with government regulation authorities; Region internal visibility development on EMEA and WW levels. Personally managed Consumer and Enterprise businesses, relationships with: - key CES retailers; - key local OEMs, assemblers and top 6 MNCs in Ukraine; - Ministry of Education and Science of Ukraine, National Commission of Communication Regulation of Ukraine, National Innovation and Investment Agency of Ukraine, Cabinet of Ministers of Republic Moldova, National Bank of Ukraine, State Tax Administration of Ukraine; - Kiev National University and Kiev Polytechnic University (KPI); - ECOsystem partners: Microsoft Ukraine, Oracle Ukraine, GSC games; - Industry associations: Association of Producers of IT of Ukraine, Wireless Ukraine. Temporary assignment in EMEA operations headquarter (UK, Swindon) to lead 6-month strategic initiative focused on increase of direct sales in EMEA locally assembled notebook segment. Managed team of 30 people from 6 business groups and 2 out-staffing companies. 7 people from Retail/MNC, Business development business groups were under direct management, rest (Channel organization, Corporate Marketing, Corporate affairs group, Corporate Services) was under matrix/dotted line management.

- 2-in-a-box RCIS Regional Enterprise Business manager; - Led cross country team: 3 Business Development managers in Russia (St. Petersburg, Yekaterinburg, Novosibirsk) and one in Ukraine. Focus was on exploration of new enterprise business opportunities in Ukraine, Southern Russia, Siberia/Far East; - As a team, developed an innovative engagement program focused on High Performance Computing promotion for Industrial and Telecom customers. Identified a number of such opportunities and managed their implementation; - As manager, I was focused on annual and quarterly goals definition and synchronization with RCIS management team, EMEA and WW Enterprise business groups, tracking goals execution, budgets allocation, regular team performance appraisal and management, visiting key customers for high level influencing and/or “door opening”

- Personally managed relationships with key end-customers and decision-makers in Government and financial institutions (together, contributed 15% of sales and 20% of profits); - Relationships building on executive level, projects identification, technological advising, new technologies promotion through technology benefits influencing, proof of concept (POC) pilots’ organization and reference visits.