vivian simmons

As a CSR for Blockbuster, my duties are for me to proactively engage customers in conversation about products that Blockbuster offers both in and out of store, resolve customers' issues and demonstrates empathy for customers' situations when needed, process transactions quickly and without errors while utilizing the computerized point of sale system to complete both credit and cash transactions and maintains member accounts, ensure store's appearance is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards.

As a Legal Secretary at the Schaper Law Firm, my duties include: calendaring of events, hearings, client appointments and times activities for the firm and maintaining the front desk, answering law firm calls using multiline telephone and following up with clients on respective client cases on administrative matters, document gathering, form submissions, checking firm voicemail, coordinating with the firm's answering service, assist the attorney in drafting and typing various documents, filing of legal documents with client files, setup of client files, organize files, copying of documents, scanning or faxing of documents, handling of simple or basic client intakes in matters of family law, develop legal documents using Pro Doc, and create letters and documents from hand written drafts using MS Office and Excel.

As an Administrative Assistant at the Jefferson County Bar Association my duties include: answering and directing incoming calls, checking voicemail and email, copying, scanning, faxing, and filing documents, creating letters and memos using MS Office/Word, developing spreadsheets using MS Excel, managing local attorney's information in an Access database, preparing billing/invoices, preparing/processing deposits, entering CLE credits for attorneys through the Texas Bar website, sorting, preparing, and processing mail (out-going and in-going), reviewing/editing letters before they are mailed or posted on the website, updating lawyer's information on the organization's website, and assisting the director with the preparation of monthly board meetings.