Vivek Singh - Leveraging AI-Driven CRM Automation

Building Flowkon has been a natural extension of my experience working closely with sales and RevOps teams over the years. Through hands-on exposure to outbound execution, CRM implementations, and day-to-day sales operations, I repeatedly saw the same challenge: teams put in effort across LinkedIn and other channels, but outcomes remain inconsistent because execution is fragmented, hard to track, and rarely connected back to the CRM in a clean way. Flowkon is my attempt to solve this with a more structured approach to modern sales execution — where presence, relevance, and timing come before messaging, and where AI supports better decisions instead of encouraging volume. In this role, I’m leading everything end-to-end: product direction, early design and testing, customer discovery, go-to-market experiments, and building the initial CRM integrations (Salesforce / HubSpot / monday.com). Right now we’re in active development and testing with early users, learning fast, and refining the product around real-world sales workflows. If you’re thinking about sales execution, RevOps, outbound strategy, or CRM-driven growth, I’m always open to exchanging notes.

Working as a Salesforce Developer and Consultant at Delotte USI

Worked as an individual contributor for the client Hill-Rom on a Salesforce platform as developer.

Workerd with Accenture Services Private Ltd., Bangalore as a Senior Programmer Strong technical and analytical skills in Apex, Visualforce, HTML, Pl/SQL, Java Advanced understanding of the Salesforce.com data model and how and when to create custom objects, junction objects, and other model items Understanding of UI design principles and best practices Mapping requirements of the clients with the functionalities available in Salesforce. Developed user roles and profiles, security settings, access settings etc. (User Profiles, Role Hierarchy, Sharing Rules and Security). Created and managed custom objects, fields, formulas, validation rules, custom workflow, and approval processes. Experience integrating Salesforce.com with other applications via real-time, batch, sync / async Developed report folders, dashboards, etc. to improve system usability. Worked on Email to case in project to efficiently resolve and correspond with customer inquiries via email Strong technical skills in Salesforce integration via Webservices API that is Soap Web services and Rest Web Services Worked on integration with Force.com Email services including both inbound and outbound. Good understanding of authentication with OAuth and connected apps Established and implemented best practices with regards to development, testing, data integrity, reporting, etc. Confidently work off existing code or fix bugs from existing code Experience with Agile Project Management Methodology Very well exposed to change management and release management activities

Certified Salesforce Developer with 3 years of IT experience