Vivek Jain

Proven track record of leading large-scale delivery for Industrial, Automotive, and Retail clients across the US and Europe, managing portfolios exceeding $100M and global teams of 2,000+ professionals. Specialized in driving customer success through strategic application development, maintenance, and infrastructure support. Key achievements include: Consistently delivered 15% year-over-year business growth while surpassing profitability targets. Cultivated strong C-level relationships, contributing to over $150M in sales origination credits. Instrumental in setting up and scaling multiple Global Capability Centers (GCCs) for Fortune 500 clients, leveraging Build-Operate-Transfer (BoT), Captive-to-Hybrid (CTH) models, and local talent ramp-up strategies. Recognized for a results-oriented approach, deep client engagement, and the ability to deliver business outcomes through technology transformation at scale.

Led one of the largest legacy-to-C++ migration programs in the ship engineering domain, significantly enhancing system performance and scalability. Designed and implemented a robust migration toolset, while building and managing a high-performing engineering team to drive execution. Fostered trusted relationships with client stakeholders, ensuring strong program governance, transparency, and alignment with business goals. Set up an Offshore Development Center (ODC) using a hybrid onshore-offshore model for a leading financial services client, enabling optimized resource deployment and delivery efficiency.

Directed successful delivery of high-impact projects for marquee clients including Microsoft and Reliance, ensuring on-time execution and high-quality outcomes. Oversaw the development of multilingual digital portals, improving user accessibility and experience across diverse geographies. Led end-to-end project planning and estimation while managing offshore teams to ensure timely achievement of key milestones. Launched three multilingual portals, driving significant gains in user engagement and global reach.

Led the design and development of enterprise-grade software applications, including Work Management and Bug Tracking Systems, for leading manufacturing clients. Served as Project Lead, managing end-to-end delivery with a strong focus on timeline adherence and quality assurance. Partnered with international stakeholders to deliver customized web solutions, driving improved user experience and operational efficiency.

Co-founded Images Color Lab, managing the full business lifecycle from concept to successful operational launch. Developed and presented a compelling business case that secured bank financing, enabling the acquisition of high-end imaging equipment from Japan. Built strong vendor and client partnerships, establishing a respected brand in the photography industry within just four years.