Vittorio F.

• Managed the full sales cycle of AI software development and IT staff outsourcing projects, driving long-term client satisfaction, renewals, and revenue growth. • Built and nurtured strategic relationships with C-Suite and VP-level executives, positioning the company as a trusted partner for innovative AI solutions and scalable IT talent. • Designed and executed tailored account strategies using consultative selling, collaborating cross-functionally with product, engineering, CS and marketing teams to ensure seamless onboarding and exceptional client experiences. • Streamlined internal workflows through n8n automation and led the clearing, updating, and improvement of HubSpot CRM entries and playbooks, boosting sales efficiency and data accuracy. • Provided accurate revenue forecasts and actionable insights to senior leadership, contributing to informed strategic decisions and market expansion.

• Managed a portfolio of 60+ SME & Enterprise clients, increasing retention rates by 17% and generating £1.1M in annual revenue. • Conducted IT assessments, helping clients streamline workflows and cut costs by up to 30%. • Built strong client relationships, driving a 15% increase in upselling opportunities through regular performance reviews. • Delivered tailored cloud and virtualization solutions, improving client productivity by 15% and reducing downtime by 25%. • Coordinated with technical teams to ensure smooth onboarding and reduce implementation times. • Introduced cybersecurity solutions that enhanced compliance, mitigated client risks, and unlocked upselling opportunities for advanced security features.

• Managed a portfolio of 50+ Azure accounts (ARR €3.2 M), onboarding new clients via interactive training and demos. • Led 100+ Quarterly Business Reviews and usage analyses, increasing platform utilisation by 25% and reducing service incidents by 30%, while securing a 98% renewal rate through proactive risk mitigation. • Drove a 15% year-over-year increase in upsell and cross-sell revenue (€450 K) by partnering with Sales to identify and execute expansion plays. • Nurtured executive-level relationships with C-suite sponsors and channel partners—championing Voice-of-Customer programs that influenced three strategic Azure roadmap enhancements. • Co-developed structured onboarding materials and coaching workshops for new CSMs, cutting ramp-up time and standardising best practices across the team.

• Managed the complete Qlik Suite sales cycle, from prospecting and qualification through proposal, negotiation and close—identifying expansion areas and crafting tailored solutions to address client pain points. • Partnered with Global Account & Pipeline Managers on strategic business planning and opportunity qualification, accelerating Qlik’s average deal cycle and expanding pipeline coverage. • Engaged C-level and functional stakeholders (marketing managers, IT directors, CEOs) with bespoke presentations and demos • Conducted market research and stakeholder profiling to generate demand and upsell Qlik solutions, resulting in an uplift in expansion revenue.

• Orchestrated one-to-one meetings for tech events, successfully connecting IT service providers with C-level executives, resulting in high-value business relationships and optimized event outcomes. • Surpassed individual sales quota by 125% in Q4, consistently outperforming targets and driving company revenue. • Generated hundreds of leads monthly by executing cold calling and developing targeted email outreach campaigns, building a robust and sustainable sales pipeline of C-level contacts.

Graduated with a BSc in Business with Information Technology from the University of Reading, consistently ranked in the world’s top 1% of universities, where I developed a true hybrid skill set spanning core business disciplines (finance, marketing, strategy, international economics) and advanced IT competencies (programming, systems analysis, database management, emerging technologies). Through team-based consultancy projects and independent research, I learned to translate complex technical requirements into strategic business solutions, streamline processes, and drive digital transformation from end to end. As a Student Ambassador and peer mentor, I honed my interpersonal and presentation abilities—leading campus tours, delivering workshops, and managing cross-functional teams.