Alison Gibbs

At Visionary Ally, I help executives and senior teams: ~ Unlock consistent high performance without bureaucracy ~ Implement clarity frameworks that reduce decision-making time by up to 40% ~ Work with leaders to establish accountability, improve operational efficiency, and drive measurable outcomes

Provided end-to-end executive support for major events, managing logistics, stakeholder engagement, and event materials with precision. Supported strategic initiatives by streamlining workflows and implementing systems that enhanced team efficiency. Developed newsletters, SOPs, and process improvements to ensure operational consistency. Optimised executive and leadership operations, driving productivity across the office. Delivered high-quality CEO and Ministerial Briefings, ensuring timely and accurate information for critical decision-making. Shared actionable insights with HR on the connection between recognition, leadership, and employee performance, positively influencing team culture. Applied the Working Genius Assessment to embed strengths-based practices, fostering more effective collaboration and outcomes across the division.

Oversaw media relations and liaised with press outlets to maintain a positive public profile. Collaborated with the Communications Department to support speech development, editing, and delivery. Led planning and execution of high-profile events, managing all logistical details to ensure successful outcomes. Executed an organisation-wide End of Year celebration for 800+ attendees, managing planning, logistics, and coordination. Streamlined procurement processes across the division to ensure efficiency and cost-effectiveness. Supported recruitment at multiple levels, including candidate shortlisting, interviewing, and coordination of executive-level hires in partnership with recruitment agencies. Drafted the initial Branch Operational Plan and Roadmap (Invest Melbourne), providing a foundation for strategic direction and long-term organisational success. Triaged and prepared initial shortlists for Advisory Board applications (Invest Melbourne), streamlining the selection process and ensuring top-quality candidates were considered.

During my tenure supporting the Transition Interdepartmental Committee and the Infection Prevention Control Advice and Response (IPCAR) team at the Department of Health, I played a pivotal role in driving strategic operations, governance, and process improvement across high-stakes projects. I drafted key governance frameworks, including Terms of Reference and Memoranda of Understanding, establishing clarity and accountability during significant organisational change. I oversaw and optimised approval workflows for delegates, ensuring efficient decision-making, compliance, and smooth transition processes, while tracking and analysing actions for the MoG Working Group. In partnership with the Risk team, I designed and maintained a high-level Risk Register, strengthening organisational oversight and risk governance. I led a Corporate Alliance Design Reflection Session, fostering cross-departmental collaboration to review processes, capture insights, and drive continuous improvement. I also managed the secure transfer of confidential documents to TRIM, maintaining integrity and compliance of sensitive information. During the COVID-19 response, I supported two IPCAR Directors by clearing a six-month backlog of Assessment Reports for Victorian public and private schools, ensuring timely compliance and reporting. I developed first-draft templates, process documents, and procedures for COVID site visits, standardising workflows and improving team efficiency. Additionally, I designed an issues log template with an automated traffic-light, risk-based system to prioritise and resolve site issues promptly, enhancing operational effectiveness, accountability, and response outcomes.

In my role supporting multi-state operations across Victoria and Tasmania, I played a key role in transforming team performance and operational effectiveness. Leveraging CRM expertise, I streamlined work allocation across three virtual teams, improving workflows and driving measurable efficiency gains. As the Victoria/Tasmania representative for a nationwide team strategy pilot, I led innovative initiatives that were successfully adopted across regions, ensuring alignment and consistency in practice. I partnered closely with senior leadership to tackle critical operational challenges, including clearing a significant CRM referral backlog within four weeks and providing actionable insights from detailed analysis of National Call Centre interactions to address compliance gaps. To strengthen organisational capability, I supported recruitment processes by conducting interviews to fill 13 Business Support Officer roles, ensuring the selection of high-calibre candidates. Beyond operational improvements, I developed newsletters, Standard Operating Procedures, and process enhancements to standardise workflows and improve consistency across teams. I also designed and coordinated half-day virtual workshops and leadership offsites, fostering engagement, knowledge sharing, and cross-team alignment. By embedding strengths-based practices using the Working Genius Assessment, I drove more effective collaboration and measurable improvements in team outcomes, while presenting insights on leadership, recognition, and employee performance to HR to positively influence culture and productivity across the division.

In my role supporting senior leadership and organisational operations, I acted as a central driver of governance, strategy, and process improvement. Serving as Secretariat for Board, Executive Leadership, and Project Governance meetings, I ensured meticulous organisation, accurate documentation, and the smooth facilitation of high-level decision-making. I drafted the Branch Operational Plan, reports, and key correspondence, providing a foundation for strategic planning, compliance, and organisational oversight. I led the research, planning, and delivery of National Human Resources Scenario Workshops across multiple cities, fostering engagement and generating actionable outcomes during critical organisational transitions. I also contributed to Freedom of Information (FOI) processes by preparing supporting evidence, redacting documents, and assisting with report compilation, ensuring compliance and accuracy in line with legislative requirements.

Coordinated National and International Investor Roadshows, ensuring successful execution and high-level stakeholder engagement with the Office of the CEO, CFO, and Company Secretary. Managed document control, formatting, and proofreading of Annual and Half-Year Reports, ensuring accuracy and professional presentation for executive review. Conducted cost center reconciliations and prepared detailed monthly variance reports, delivering actionable insights for financial oversight and strategic decision-making. Supported Mergers & Acquisitions projects within Group Development, facilitating smooth operations for high-stakes initiatives and executive leadership. Mapped internal processes and applied Kaizen methodologies to recommend and implement process improvements, increasing operational efficiency across the Risk Assurance department. Maintained and analyzed the Risk & Control Register in alignment with SPS legislative requirements, ensuring audit readiness and robust risk governance. Acted as primary risk liaison for the Customer Satisfaction business unit, analyzing risk profiles and providing actionable recommendations to address emerging risks. Delivered “Traceability Workshops” to cross-location teams, enhancing risk management practices and understanding. Served as User Acceptance Tester for a new Risk Management software platform, ensuring system functionality and performance met business requirements. Represented the Risk & Finance function on the National Disaster Recovery Leadership Team, supporting security and emergency protocol testing to strengthen organisational resilience.

Delivered financial oversight by reconciling cost centers and producing actionable monthly variance reports, enabling informed executive decision-making and expense control. Streamlined complex domestic and international travel arrangements for executives, optimising efficiency and ensuring seamless stakeholder engagement. Enhanced client relationship management by auditing, structuring, and optimising the client database, improving accessibility and enabling more strategic, data-driven client interactions.

Spearheaded workforce management for over 300 clinical staff in high-pressure, dynamic hospital environments, ensuring operational continuity while balancing emergency and annual leave, complex visa requirements, and regulatory compliance. Designed and implemented an MS Access database to track staffing rosters, leave, and availability, significantly improving workforce visibility, scheduling efficiency, and decision-making for senior leadership. Streamlined onboarding processes for new international staff, including visa coordination and airport reception, ensuring seamless integration into critical hospital functions. Optimised staffing rosters for the Head of Nursing, applying strategic workforce planning to enhance efficiency, coverage, and resilience across departments. Acted as a central liaison between executives and large multidisciplinary teams, ensuring clear communication, rapid problem-solving, and alignment on operational priorities. Delivered process improvements and operational solutions under intense, high-stakes conditions, demonstrating exceptional adaptability, strategic thinking, and leadership presence.