Vishal M.
Director, Technology Program Management @ Salesforce
About
Seasoned Technical Program & Project Management Professional with ~3 decades of Software Industry Leadership Experience. Proven track record of setting up technical program management (TPM) function from scratch and leading a team of TPMs to deliver large scale technical products across organizations like Microsoft Corporation, Adobe Systems, Amazon & LinkedIn India. Established mechanisms and owned cross-functional coordination across Leadership, Marketing, Product Management, Engineering, UX, GTM, OEM partners and 3P vendors for product launches. Responsible for release planning, stakeholder management, expectation setting and regular leadership reviews. Proven ability to set up and manage globally distributed high performing teams – Incubated, set up and scaled the Customer Success function at Adobe Systems; a critical organizational initiative. Was responsible for defining the function including success metrics, team planning, hiring, performance tracking and growth of team. Built and led a team of TPMs to deliver critical product portfolios at Amazon and LinkedIn. Was responsible for hiring, development and performance management of team, which owned multi-year products/programs from ideation to launch to sunset.
India
Bengaluru
Computer Software
Contract Negotiation, Software Product Management, Leadership, Senior Stakeholder Management, Stakeholder Management, High Sense of Urgency, Strategic Planning, Project Tracking, Risk Management, Project Status Reporting, Functional Specifications, Technical Project Leadership, Request for Proposal (RFP), Proposal Writing, Customer Engagement, Offshore Software Development, PDLC, Team Building, Hiring, People Development
Experience

Sr. Manager, Technical Program Management
Bangalore Urban, Karnataka, India
- Own pivotal business portfolios for LinkedIn - Executive leadership engagement and collaboration with key cross functional leaders to drive the organizational planning to formulate semi-annual product roadmaps - Lead a team of Technical Program Managers; involved in hiring & developing the team, empowering TPMs to drive these charters effectively, and allocating TPM resources to key priorities basis impact - Establish robust processes and maintain high program management standards while collaborating with cross-functional leaders in Engineering, Product, UX, and others - Senior TPM leader within LinkedIn India, brought all APAC TPMs on a common forum to facilitate collaboration and best practice sharing among the APAC TPM community - Champion India-wide initiatives in partnership with the Site leaders, contributing significantly to LinkedIn's regional and global success

Manager, Technical Program Management
Bengaluru, Karnataka, India
- Led a team of Technical Program Managers to deliver goals of the Transportation Financial Systems business that owns the technology platforms to facilitate financial operations in the transportation sector. - Responsible for talent acquisition, team development, and ensuring the team's capability to deliver programs and goals. - Create charter and remove obstacles by collaborating closely with leaders, stakeholders, and partner teams. - Drove the formulation of a comprehensive 3-Year Planning strategy and annual Operational planning to ensure our alignment with long-term objectives.

Sr, Technical Program Manager
Bengaluru Area, India
- Responsible for Amazon's B2B business web and mobile applications, and Amazon.in Category experience. - Led multiple cross-functional technology projects designed to elevate customer experience & enhance operational efficiency. - Managed complex, interdependent projects across various platform teams by surfacing requirements, negotiating agreements, fostering consensus, align schedules, and meticulously plan execution in collaboration with tech teams. - Built high-level cross-platform solution architecture and collaborated with Engineering, Product Management, and UX teams to craft project plans encompassing task estimates, timelines, risk identification, and management strategies. - Responsible for end-to-end program oversight, facilitating regular stakeholder communication and leadership reviews. - Established and refined processes, driven by feedback, to promote cross-team engagement, consistent project tracking, and transparent reporting across various categories.

Founder & Managing Partner
Aryadit Retail
Bengaluru Area, India
Setup a company in the retail domain, and managed the entire Operations, Procurement, Inventory and Sales.

Senior Group Program Manager / Head - Customer Success Management
Bengaluru Area, India
In addition to the responsibilities of Group Program Manager outlined below, I also setup a brand new Customer success Management function. Customer Success Management (CSM): • Built and setup the CSM function with team of Customer Success Managers & support professional for Adobe CaptivatePrime; the CSM team proactively engaged with customers at various levels, to ensure product usage & realize benefits. • Steered team for facets of account management & product support to improve product adoption and customer satisfaction.

Group Program Manager
Bengaluru Area, India
Program Management: • Setup and led the Program Management team for end-to-end planning and management of multiple products for Adobe which included CaptivatePrime (A brand new Cloud hosted LMS product), ColdFusion, ColdFusionBuilder (An Enterprise rapid web application development platform), Captivate, Presenter, Director and Contribute. • Engaged with leadership and cross-functional stakeholders like Marketing, Sales, Product, Legal, Customer beta forums etc. to chart out plans and roadmap for the products. Responsible for stakeholder communications and leadership reviews • Led Program Managers for the planning, scheduling, risk management and tracking the product versions for release. 3P OEM Vendor Management: • Managed and negotiated various contracts with software OEMs including large companies with database drivers, security libraries etc., that provided software components to be included into Adobe products to augment their functionality.

Senior Program Manager
Greater Seattle Area
• Program Manager for the https://premier.microsoft.com/, a self-help online application for Microsoft Premier Customers. • Engaged a cross functional team to plan an end-to-end release of the web application. Defined functional specs taking requirements from Marketing team & engaged with the engineering to come up with resource planning, estimations. • Created schedules, identified risks to track the projects to completion and release.

Systems Engineer
Intertec Communications
Vishal M.'s Contact Information
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