Vishal Nigam

Investigated and integrated new strategies to expand business operations and grow customer base Product Planning, Performance Identify, assess and action on the available market opportunity for new and existing categories Plan, analyze and drive the sales, margin as per the budget Track sales performance for different products under category and take required action Identify Product gap post launch for new and existing product and take required actions Track competition with respect to business performance, promotions and productivity and take required actions Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues Manage strategic space planning to ensure the SPF and MPF for the department is in line with concept performance and enhance the customer experience through product, presentation and after sales service Provide direction, set expectations and align the team to the department goals Select the right people, motivate and review performance to continuously enhance performance Key focus on achievement of Top line ,Bottom line Achievement, PBT Sell, Thru ,ACP reduction Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets

Sourced initial funding to get business up and running while planning initial structure and making strategic first hires Built business to customers in less than 2 years by implementing effective marketing and customer engagement plans Brought in consistent revenue, promoting business expansion and diversification of offerings Created and updated company digital presence to enhance marketing through professional website and optimized social media profiles Led business planning, developed market strategy and established direct procurement of products from different vendors

Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans Maximized efficiency by coaching and mentoring Team on principles, industry practices, company procedures and Modular system Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions Reviewed performance data to monitor and measure productivity, goal progress and activity levels Received superior customer service satisfaction scores for 2 consecutive quarters

Grew business sales from 2 CR to 35 CR in 4 years through effective cross-selling, exceptional customer service and cold calling Set standards and processes for response to consumer queries and complaints and put systems in place to track this and insuring a customer satisfaction Plan and execute category functions in new store ventures Developed standard operating procedures and document workflows for current and future process steps Developed and executed go-to-market plans and facilitated internal organizational readiness Monitor product sales performance/ Periodical review of complaints/feedback regarding products and portfolio of products