Vishal M

Fulfilment Manager @ Plush

About

Operations Manager | Fulfillment & Supply Chain Specialist | Driving Efficiency & Growth I’m a results-oriented Operations Manager with over 7 years of experience transforming logistics, warehouse, and supply chain processes in fast-paced, high-volume environments. My expertise lies in streamlining fulfillment operations, reducing turnaround time, and implementing scalable systems that drive cost efficiency and improve service levels. At the core of my approach is a commitment to operational excellence — from managing 100+ team members and vendors to implementing bin/rack inventory systems, OMS platforms, and logistics cost optimization strategies. I’ve worked across domestic and international markets (including exposure in the UK, UAE, and Singapore), and I thrive in dynamic teams where innovation and performance go hand-in-hand. Let’s connect if you're looking to strengthen your operational backbone, scale your supply chain, or simply share ideas on logistics innovation.

Country

India

City

Chennai

Industry

Transportation/Trucking/Railroad

Skill

E-Commerce, Strategic Planning, Procurement, Team Leadership, Turn Around Management, Quality Management, Customer Relationship Management (CRM), Strategy, Change Management, Business Development, Team Management, Interpersonal Skills, Management, Project Management, Organization Skills, Key Management, Process Review, Key Performance Indicators, Standard Operating Procedure (SOP), Quality Assurance

Experience

Fulfilment Manager

Plush

2022-6 - Present · 4 yrs 4 mos

Chennai, Tamil Nadu, India

Senior Operations Associate

The Indus Valley

2020-11 - 2022-4 · 1 yr 6 mos

Chennai, Tamil Nadu, India

Logistics Manager

RMI

2018-4 - 2020-2 · 1 yr 11 mos

Chennai Area, India

Education

Easwari Engineering College(SRM Group)

Operations Management and Supervision

2016-4 - 2018-4 · 2 yrs 1 mo

MBA graduate with over 6 years of proven experience in operations management, specializing in logistics, supply chain, warehousing, and order fulfillment. Adept at leading cross-functional teams, optimizing processes, and implementing scalable systems to drive efficiency and reduce costs. Strong background in OMS, vendor management, and last-mile delivery. Known for building structured operations that support business growth in fast-paced environments.