vishal chandan

support account manager

About

Support Escalation Engineer at Microsoft India

Country

india

City

bengaluru

Industry

information technology and services

Skill

active directory, dns administration, microsoft exchange, six sigma, mcsa security, it operations, vendor management, microsoft products

Experience

support account manager

consultant

kaw architecten

2012-5 - 2013-12 · 1 yr 8 mos

senior sme and vendor technical lead

convergys

2005-11 - 2012-5 · 6 yrs 7 mos

technical support specialist

ibm daksh

2003-7 - 2005-11 · 2 yrs 5 mos

*  Assisting customers with Yahoo PC - PC calling account issues related to Dailpad Chameleon software. *  Providing technical help to customers with Dialpad software issues. *  Resolving VOIP related issues and queries of customers.

support escalation engineer

microsoft

2014-2 - Present · 12 yrs 8 mos

Education

sikkim manipal university - distance education

marketing

2004-1 - 2006-1 · 2 yrs 1 mo

Taken initiative for charity program to provide/train basic computer skills to economically challenged kids. Activities and Societies: volunteered for charity organization to provide basic computer skills, Lead the project in final year.

delhi university

commerce

2000-1 - 2003-1 · 3 yrs 1 mo

Bachelors of Commerce (P)

computer vedas

computer programming

2000-1 - 2003-1 · 3 yrs 1 mo

kendriya vidyalaya

commerce

1996-1 - 2000-1 · 4 yrs 1 mo

Represented Kendriya Vidyalaya's at national level and won debate competition in year 2000. Have won debate competition's at school , state and national level. Played as centre forward for my school team from 1998 - 2000 Activities and Societies: Debate team , football team , basketball team