Virginia Hui

• Driving the strategic expansion and adoption of Fresha's leading SaaS platform for appointment scheduling and business management solutions within the Hong Kong market. • Identifying, developing, and nurturing relationships with prospective partners and key businesses seeking advanced software tools to optimize operations and enhance growth. • Executing targeted business development initiatives focused on increasing platform penetration and user engagement across the Asia region. • Analyzing market dynamics and partner feedback to inform regional strategy and effectively position Fresha's technology solutions. • Collaborating with cross-functional teams to ensure successful partner onboarding and long-term value realization from the SaaS platform.

• Managed a portfolio of high-value client accounts, ensuring tailored service delivery and strategic alignment with client business objectives. Acted as the primary point of contact, maintaining strong relationships and facilitatingcommunication between clients and internal teams. • Exceeded targets by achieving 234% quota in Q1 2024, generated $7.5 millions in new business accounts within a three months period. • Managed Fortune 500 clients: Xiaomi, Lenovo, Midea, Huawei and Mid-Market customers. • Built strong relationships with multiple stakeholders by gaining deep understanding of their challenges. • Responsible for full sales cycle, account management and strategic planning of clients business growth. • Coordinated with cross-functional team to develop and launch a targeted marketing campaign for key accounts, achieving a 20% boost in client engagement and a 10% increase in upsell opportunities within six months. • Streamlined account management processes, reducing response times to client inquiries by 30% and enhancing overall client satisfaction ratings from 75% to 90%.

Developed, maintained, and executed training programs for B2B online marketplace Miravia in Spain, from merchant onboarding to advanced training Established and maintained standards for online and offline training materials, conduct closed-loop inspections after training, and continuously iterate learning and training projects. Orchestrated to a hybrid learning environment due to pandemic constraints, resulting in a 25% increase in course completion rates. Managed merchants and performed project management functions during the development of training content. Implemented analytics-driven strategies that provided detailed insights on platforms' operation, leveraged results to a 15% increase on merchant sales revenue over a six-month period.

• Designed a sales strategy for the platform service of Mercado Libre, which added $100K to quarterly earnings in Q1 2018. • Created a brand presence on social mediathat attracted 250+ daily leads via organic search traffic. • Implemented a lead generation campaign that boosted 30% of client regustration rate in 2018 and 2019. • Developed connections with 30+ leadership teams from A-list firms in wholesale, logistics, payments and retail industries, expanding customer base by 30%.