Vipin Alakkadan

Founder overseeing long-term vision, product direction, and strategic growth planning for SenseGrid AI. Focused on innovation leadership, partnerships, and high-level advisory contribution to the company's future roadmap. This is a non-operational, Ownership role without day-to-day employment duties.

Architected infrastructure and platform foundations for multi-agent AI systems, enabling scalable reasoning, document analysis, workflow orchestration, and autonomous decision support. Designed policy controlled agent execution layers using Open Policy Agent (OPA) to enforce deterministic rules, permissions, and compliance. Built human in the loop and audit ready AI workflows with durable orchestration, enabling traceability and accountability. Implemented Retrieval Augmented Generation (RAG) using PostgreSQL + pgvector / vector databases for memory and enterprise grounding. Designed edge deployed agentic AI platforms, combining local inference with cloud LLMs for privacy, latency, and cost efficiency. Implemented AI observability (Langfuse, OpenTelemetry) to monitor agent decisions, reasoning paths, latency, and policy violations. Delivered AI systems aligned with SOC2, ISO 27001, NIST, DPDP, and emerging AI governance frameworks. Led architecture for agentic AI infrastructure management, turning runbooks + ticket flows into tool based, governed automation pipelines. Built taxonomy first operating models (entities, states, severity, ownership, actions) enabling deterministic + explainable automation at scale. Designed policy & governance guardrails (least privilege tool access, approval gates, audit trails, safe fallbacks) to prevent unsafe “LLM-as-controller” behavior. Designed AI ops web apps for capacity review, SSL/certificate lifecycle, and vulnerability management accelerating triage and standardizing remediation decisions. Implemented orchestration with LangChain + LangGraph (structured tool calling, workflow graphs/state machines) for reliable multi step automation. Enforced control plane / data plane separation with human in the loop escalation for high risk actions (risk based approvals, rollback aware execution).

Architected and led enterprise-grade observability platforms across private and public cloud ecosystems, enabling proactive detection, rapid resolution, and data-driven insights to continuously improve system reliability, performance, and operational excellence. Owned the architecture, administration, and optimization of hybrid cloud infrastructure, spanning on-premises environments and major public cloud providers (AWS, Azure), ensuring scalability, resilience, and cost-efficient operations across diverse workloads. Drove toil elimination at scale by orchestrating application and infrastructure maintenance through automation-first practices, significantly reducing manual intervention and accelerating operational workflows. Designed and implemented end-to-end security automation, including continuous patch management, vulnerability scanning, and compliance enforcement, maintaining a consistently hardened and audit-ready environment. Proactively managed and optimized large-scale, distributed infrastructure across private clouds, public clouds, and physical environments, balancing performance, reliability, and operational efficiency. Defined, measured, and operationalized Service Level Objectives (SLOs) for mission-critical services, aligning application performance and uptime with business outcomes and user expectations. Engineered resilience and chaos testing strategies (including Chaos Monkey–style fault injection) to validate fault tolerance, uncover systemic weaknesses, and ensure systems remain reliable under real-world failure conditions. Led risk assessment and disaster recovery architecture, including automated backup, failover, and recovery pipelines; executed regular DR drills and failover testing; and collaborated cross-functionally to guarantee uninterrupted service delivery and rapid recovery from incidents and disasters.

• Led enterprise scale infrastructure solution design initiatives, significantly improving platform reliability, resilience, and application performance for Fortune-500 clients including Comcast and AstraZeneca. • Spearheaded the design and rollout of Infrastructure-as-Code (IaC) frameworks, enabling end-to-end automation across provisioning, CI/CD pipelines, testing, and environment lifecycle management. • Drove DevOps transformation by integrating CI/CD platforms and developing advanced automation scripts to streamline infrastructure operations, reduce manual intervention, and accelerate release velocity. • Ensured rapid resolution of mission critical production incidents, consistently meeting stringent SLAs and maintaining high availability for business critical applications. • Optimized operational efficiency through process modernization, toolchain integration, and automation first practices, resulting in improved stability, scalability, and cost efficiency.

• Supported and operated Citibank’s enterprise web hosting platforms, managing application deployments and ensuring stable, secure, and high availability production environments. • Led production issue troubleshooting and root cause analysis, enabling rapid incident resolution and minimizing business impact across critical banking applications. • Practiced disciplined ITIL-aligned incident, problem, and change management, improving system stability, release predictability, and operational governance. • Collaborated closely with application, middleware, and infrastructure teams to maintain continuous service reliability and performance optimization.

• Owned enterprise WebLogic Application Server operations across Production, COB, and UAT environments, ensuring high availability, performance tuning, and platform stability. • Led advanced troubleshooting and root cause analysis for application server, JVM, and middleware incidents in mission critical systems. • Supported core operating system platforms including Solaris 9/10 and Windows NT/2003, maintaining system integrity, patching, and baseline reliability. • Partnered with application and infrastructure teams to ensure end to end service continuity, operational resilience, and adherence to enterprise reliability standards.