Viona Hartanto

• Organize and lead professional development programs for Indonesian students, including resume building, LinkedIn optimization, and interview preparation • Coordinate and co-host Career Coffee Chats, relaxed networking sessions focused on career fair prep, campus job hunting, and peer-to-peer mentorship • Facilitate free professional headshot sessions to support students in building a strong personal brand • Provide one-on-one support for students working on resumes, cover letters, and job applications in a welcoming, peer-friendly environment • Connect Indonesian students with alumni and employers through career talks and networking events • Collaborate with fellow board members to organize fundraising initiatives and social events that strengthen community engagement

• Continued core responsibilities from the 2025 internship, with a focus on deeper involvement in record management, data analysis, and cross-functional operations • Analyze operational data to identify trends and support strategic decisions • Assist the Head of Operations with high-priority projects and cross-functional initiatives • Organize and manage digital records for efficient retrieval and audits

Rejoined the company for a second consecutive summer internship, continuing and expanding on previous work in supply chain and operations. • Executed end-to-end onboarding of company products to WEEE!’s e-commerce platform, including vendor coordination, asset collection, SKU setup, and product specification entry • Conducted demographic data analysis in Excel to identify fast-growing customer segments across U.S. regions over 10–15 years, enabling more targeted product positioning and sales efforts. • Created vendor claim cases for detention and demurrage charges by compiling invoice data and documentation to help enforce contract terms • Monitored 400+ container ETAs weekly for Human Consumption and Pet Food shipments from Maersk, Hapag-Lloyd, and MSC, flagging major delays for escalation and container follow-up • Processed sales orders and verified outbound shipping documents, ensuring accuracy across BOLs, weight sheets, and fulfillment records • Prepared LTL and FTL freight rate comparisons from multiple carriers to support Midwest route planning and carrier selection

• Proficiently operate over 5 different beverage stations, crafting up to 50+ specialty coffee, tea, and smoothie orders daily with consistent quality • Engaging with an average of 300+ customers per day, providing personalized recommendations and maintaining a high level of customer satisfaction

• Foster diversity and inclusion within the business community through active participation in relevant events, discussions, and bi-weekly meetings • Engage in various networking events and professional workshops, enhancing personal and professional development

• Engage in a specialized mentorship program, enhancing knowledge of key business concepts through regular monthly meetings • Cultivate a passion for the retail business landscape by establishing connections with industry leaders and gaining insights into various career paths • Advance technical and soft skills by participating in professional development sessions, including resume refinement, strategic networking, and mastering interview etiquette

• Achieved $100M+ in annual sales across 90+ countries by partnering with suppliers, internal production teams, and third-party logistics to manage end-to-end supply chain operations and inventory levels for lamb and sheep products. • Leveraged past sales and operational data to forecast product demand and identify key areas for operational improvement, presenting actionable insights and recommendations to the management team • Executed the handling of 100+ AP invoices and 50+ AR invoices weekly in Salesforce, ensuring precise data entry for GL codes, vendor details, and financial transactions • Managed landed cost billing and invoice reconciliation, resolving discrepancies and maintaining up-to-date records to streamline AP and AR operations

• Cultivated student confidence and academic skills weekly with targeted tutoring and study strategies • Supervised financial operations, ensuring accurate cash management and detailed financial reporting

• Operated 5+ different food service stations in service of 500+ students and faculty members • Adhered to sanitization protocols while upholding food quality standards • Served food to students, faculty, and other diners, while maintaining a friendly and courteous attitude

• Contributed to weekly meetings with committee members to organize community service events, charity fundraisers, and promotional campus events • Developed organizational and supervisory skills through successful event planning and execution • Prioritized guest experience with campus tours for 20+ attendees, highlighting university culture and resources

• Attended biweekly club meetings to interact with professional guest speakers in the business field • Strengthened technical and professional skills by attending professional development workshops focused on topics such as resume building, networking, and interview etiquette