Violet Huang

1. Market Expansion: Leading business development and market entry strategies across North and Latin America, identifying and onboarding key distributors and ISV partners within the POS and retail automation sectors. 2. Key Account Management: Managing the full sales lifecycle for high-value corporate clients, providing tailored hardware solutions and ensuring long-term partnership growth through consistent revenue delivery. 3. Technical Consultation: Driving OEM/ODM project success by bridging client requirements with internal R&D teams to deliver customized, high-performance POS terminals and kiosks. 4. Channel Strategy: Strengthening brand presence in the Americas through active participation in international trade shows and strategic networking with regional value-added resellers (VARs).

1. Key Account Management (HILTI): Served as the primary point of contact for HILTI, managing the end-to-end delivery of Power Tool PCBA projects, including requirement clarification, planning, progress tracking, and issue resolution. 2. Cross-functional Coordination: Led collaboration between R&D, Procurement, Quality, and Supply Chain to ensure on-time delivery of samples, trial runs, and mass production phases. 3. Relationship Maintenance: Facilitated regular project meetings with the HILTI team, responded promptly to requirement changes, and managed project documentation to strengthen client trust and stickiness.

1. Global Client Management (CISCO): Exclusively managed lifecycle projects for mechanical parts of CISCO routers and switches, from demand analysis to final delivery. 2. Performance Optimization: Coordinated cross-departmental efforts to ensure projects were completed on time, within quality standards, and under budget. 3. Issue Resolution: Conducted regular meetings with the CISCO team to report progress and resolve technical or delivery issues, significantly enhancing customer satisfaction.

1. Tracked key account requirements and updated Standard Operating Procedures (SOPs) and training materials to align with client standards. 2. Organized client standard training and assisted with daily inquiries and administrative tasks, gaining valuable experience in cross-cultural account services.