Vinothkumar Chinnamuthu

Multidisciplinary Experience: Warranty Administration | Technical Expertise | Business Intelligence (BI) Analysis -Implemented an automated data feeding system using MS Office Suite (Visual Basic/Macro programming), achieving a 30% reduction in claim uploading time to the OEM Business Portal. Managed technical warranty operations for all dealership branches in KSA for Ashok Leyland and CMC. -Generated Debit Notes (DN) and Credit Notes (CN); ensured accurate and prompt OEM warranty payments and reimbursements. -Maintained precise financial and warranty records, ensuring transparency and compliance with OEM policies. -Verified minor and major warranty claims through detailed review of service records and warranty policies. -Conducted internal audits across branches to ensure strict adherence to warranty procedures. -Prepared and shared monthly warranty claim settlement and service reports with management and the accounts team to track receivables. -Possess in-depth technical knowledge of Euro VI engines, exhaust systems, and HVAC systems. -Provided technical leadership to service teams; created product performance and failure analysis reports. -Experienced in FMEA and FTA methodologies, including detailed report generation and process improvement. -Conducted technician training sessions and maintained OEM service circulars for knowledge updates. -Organized weekly Toolbox (TB) meetings to strengthen technical practices across service teams. Proficient in SAP DBM, SAP Business Portal, and Microsoft Dynamics 365 (Finance & Operations). -Skilled in data analysis and visualization using Tableau BI and Power Apps (D365). -Prepared revenue, service-at-site campaign, and service review reports for management analysis. -Developed Annual Maintenance Contracts (AMCs) and service agreements for fleet customers to ensure sustainable revenue streams. -Familiar with Hybrid (HEV), Plug-in Hybrid (PHEV), and Electric Vehicle (EV) technologies, architecture, and system operations.

Responsible for providing technical report and analysis report to Ashok Leyland, Claim uploading and all warranty activities

I want to use my keen eye for detail to inspect chassis frames and ensure they are assembled correctly. My goal is to make sure the frames are built well and meet all the rules.