Vinny Olivares
Manager, Global Field Service Engineering @ DNA Script
About
Engineering leader with 9+ years in biotech and life sciences, managing global instrument deployments, service operations, and cross-functional teams. Currently supporting global fleet of commercial instrumentation across 5 continents. Passionate about operational efficiency, instrumentation systems, and team development. Open to connecting with others in life sciences, field service, and engineering leadership.
United States
San Francisco
Biotechnology
Key Performance Indicators, Customer Success, Field Service Management, Engineering, Analytical Skills, Problem Solving, Metal Fabrication, Instrumentation, MIG Welding, Mass Spectrometry, Metrology, Validation, Teamworking, TIG Welding, Adaptability, Equipment Qualification, Automotive Engineering, Equipment Design, Statistical Data Analysis, Quality Control
Experience
Manager, Global Field Service Engineering
DNA Script
California, United States
- Led global field service strategy supporting commercial instrumentation and Beta instrumentation, driving reliability improvements and customer satisfaction for commercial accounts across 4 continents - Built and deployed customer service strategy with defined KPIs, aligning support operations with commercial and business objectives - Collaborated cross-functionally with Engineering, Applications, Software, and Sales teams to prioritize quality and reliability improvements
Manager, Internal Service Engineering
Berkeley Lights, Inc.
Emeryville, California, United States
- Led internal service operations for R&D instrument fleet; drove site-wide PM compliance - Managed team resourcing forecasting for repair, development, and operational priorities - Developed and documented upgrades in collaboration with Software, Hardware, and Applications teams
Senior Internal Service Engineer
Berkeley Lights
- Maintained and upgraded sophisticated multi-component instruments (electro-mechanical, optics, software, liquid handling) - Developed and documented in-house service and troubleshooting processes for commercial and development instruments
Associate Engineer
Amyris
Emeryville, CA
-Ownership of design, execution, and testing of maintenance protocols on fermentation equipment and infrastructure including quality control tools -Team lead and technical resource to support fermentation systems, lab equipment and infrastructure including troubleshooting various systems -Developing novel automation equipment and processes including prototyping for early stage automation and integration with operational SCADA system -Identifying vendor product capabilities -Data acquisition, analysis and validation of integrated systems including bioreactors, mass spectrometers, various sensors and controllers -Validation of Sartorius bioreactors and integration with legacy infrastructure
Math and Sciences Teacher
Achieve Academy
-Grade Level Science Department head; piloted Next Generation Science Standards and full time science curriculum at Achieve Academy
Education
University of California, Santa Cruz
Mathematics
Vinny Olivares's Contact Information
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