Vinnie En

•Negotiate special price agreements with suppliers •Review quarterly bonds •Resolve AR disputes •Correct PO discrepancies

•Perform VLookUp, Concat, and basic Excel functions to set up open order reports weekly •Utilize IMT(Inventory Management Tool) to manage inventory •Enter purchase orders •Verify billing margin, price, and cost for each order •Communicate with suppliers to get parts ordered and expedited if needed •File warranty claims for returned parts from the customer and process payments for credit •Reach out for quotes and get up to date pricing with the supplier •View purchase orders, sales acknowledgements, and invoices

• Attended weekly meetings with managers to implement better strategies for freight brokerage. •Communicated via Outlook and MS Teams with carriers, sales reps, account managers, and operation managers to escalate any issues that arise. •Established relationships with drivers to ensure that their pickups and deliveries runs smoothly. •Negotiated truckload rates with the customer. Provide quotes on LTL, full truckload, sprinters, dry van, and more. •Handled cross-border shipments and gather proper documentation to clear customs at the border. •Communicated with Procurement Reps to find a carrier to haul freight for our customers. •Monitored BM% for freight marked as delivered. Work with Accounts Receivable to gather documents needed to get paid by the customer. •Builded loads in TMS and Freight Optimizer. •Tracked loads and inform the customer in NLM and Stars.

•Collaborated with the team to ensure that every client is satisfied with their services. •Assisted clients and helped solve membership concerns over the phone and in person. •Used Microsoft Excel to count cash, daily operations, and memberships for all clients. •Sold product bundles and memberships. On average, we sold approximately 60 to 70 memberships per month. •Reported net revenue, memberships sold, total services, and total products sold on a day to day basis to operations via email.

Latin Honors - Magna Cum Laude