Vincent Li

- Maintain, troubleshoot, repair, and administer local area networks (LANs). - Installing computer workstations. - Evaluate and install computer hardware, networking software, operating system software. - Software applications -Install, maintain, troubleshoot and upgrade Web-server hardware. - Software -Perform routine network start up and close down and maintain control records. Achievement: - Client's appreciation on the deployment project of Win10 new PCs for One of the famous Canadian airline in Calgary.

- Acted as a professional consultant to provide multiple internal system studies for developing data warehouses of the Fire Service Department (FSD) of Hong Kong - Performed aggregation on data across various warehousing models in Microsoft SQL Server 2016 with SSRS for report generation - Recommended valuable reporting solutions to senior management by using Power BI reports - Supported over 200 senior management officers on dashboard queries Achievement: -Established an application to translate non-standardized manual input addresses into systematic analyzable data for reporting analysis purposes. This application had successfully translated 150,000+ addresses in 36 hours while only approx. 2,000 addresses had been translated by a team of six manually for over half a year.

- Managed all kinds of IT operation services for the entire organization with 400+ employees - Coordinated infrastructure services including networking and cloud services e.g. Azure - Assessed and implemented new systems such as using Power Apps Platform - Coordinated with project managers and external vendor to ensure solution launched according to the plan. - Monitored and improved user satisfaction with quality service delivered and continuous quality improvement - Strong knowledge on server management and desktop support Achievement: - Led the transition to a paperless practice by implementing an electronic workflow system; reduced cost of labor by 50% and office overhead by 30% - Created a new data warehouse design that integrated the usage of data by the entire organization for funding application which successfully awarded for more than $10 million HKD from the funder.

- Leaded the digital transformation journey which eliminated 90% of manual work processes - Streamlined the workflow that freed up 40% of staff resources - Directed IT related operation for the entire group with 100+ employees at 6+ branches in China - Architected VM servers and NAS - Created BI reports for business operational analysis from ERP application by using JasperReports Achievement: Coded ERP system that: • generated real-time weekly meeting reports, saving total 10 man-days for preparing manual weekly reports used by 5 departments • enabled management to easily review the branch operational performance by shortening 90% of the time for report preparation

- Provided prompt supports to 150+ finance staff from 6 Asian countries on data and dashboard issues - Implemented, trained, and maintained all regional financial reporting tools with users at different levels up to Group CFO - Worked closely with Regional ERP team and Regional POS team to define the enhancement of T&E, PRO and Finance module and capture all required information Achievement: - Established a data analytic platform using TM1 by collecting, blending and transforming data from POS, Inventory and accounting systems in Asia. The developed data analytic platform was subsequently rolled out globally, facilitating headquarter to analyze global business transactions efficiently by shortening 80% of time for consolidation

Involved in project management, consultation, implementation and user trainings Projects involved: - Forecast and Budget Modeling (Excel Macro, Cognos Controller) - Dashboard (Cognos BI) - Global Reporting (Cognos Controller, Cognos BI) - Management Reporting (Cognos BI) - Global financial Data standardization - Change of Chart of Account (Cognos Controller, Cognos BI, Excel) Achievement: - Created new budget/forecast workflow which eliminated 91.6% of uploading time( from 2 days to 2 hours) for each budget/forecast cycle.

- Involved in project and vendor management, premier international user support, system design and development as well as server administration. - Supported existing applications and conducted research for new technology solutions. Projects involved: - Forecast Management System (Domino R6.5, Oracle, Cognos) - Blackberry Approval System (Domino R6.5, Blackberry, Oracle) - Pricing War Room (Domino R6.5) - Travel Planning System (Domino R6.5) - Change Request System (IBM Clearquest) - Change Management System (Domino R6.5) - Scrap management system (Domino R6.5, VB 6.0, Visual Foxpro 9) - ERP (Oracle 9i) and HRIS

- Involved in project management, consultation, system design and development as well as full support on Lotus Notes related applications. Projects involved: - Central Procurement System - Leave Application System - Change Management System - Incident Report System - P-Fund System - Request for quotation system Achievement: - Developed many internal workflow systems which increase more than 50% of the entire efficiency of internal operations

- System consultation, operation re-engineering, system administration, training, project management, system design and development. - Supervised and assigned tasks to sub-ordinates.

- Lotus Notes server administration, workflow system and internal traffic related application development.